Posted on Nov 19, 2015
SrA Art Siatkowsky
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So...3 different devices, phone 2 tablets..i try to type and there is a delay and then the letter doesnt show half of the time...i have seen this before watching a keyboard that was hacked..did i upset too many liberal dems working at RP or is the app broken?
Same devices type perfectly fine in other applications....
Posted in these groups: 2dcac4a3 RallyPointTechnology Technology
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Responses: 9
LTC Yinon Weiss
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Art, I think it's safe to say there are no keyboard loggers. Please email [login to see] and send them more details of what you are experiencing so we can look at it more carefully. Thanks.
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SrA Art Siatkowsky
SrA Art Siatkowsky
9 y
will do. tyvm!
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Andre Behrens
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SrA Art Siatkowsky Hello, Andre from RP mobile team here. No, we are not hacking your keyboard. :) Can you tell me which phone/tablets you are using? It can be hard to pin down specific performance issues, so any information you can give us helps. (If you know which version of iOS/Android you are using, that's even better.) It's also helpful to know specifically what you are doing, like posting a question or responding to a question, sending a message, that sort of thing. Or is it just everywhere? There can be many causes to problems like these, but obviously, we want you to have an excellent experience, so hopefully we can figure this out.
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SrA Art Siatkowsky
SrA Art Siatkowsky
9 y
samsung galaxy note4, nvidia shield tablet, and samsung galaxy note 10.1 2014 edition. But i found out I can logg on work PC so I prob wont be using these devices much. I can say that prior to the last update it wasnt nearly as bad as it is now. Currently I can not type even a word on these devices with out lagg and a letter disappearing. I post abit and reply alot more. I will prob use the PC for now buit thanks for checking on this, apparenlty I am not alone with this issue from my replies.
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Andre Behrens
Andre Behrens
9 y
Okay, thanks for that info. We'll look into this.
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Andre Behrens
Andre Behrens
9 y
Hi, Just wanted to let you know that I was able to replicate your issue. I had it happen myself, but thought it was the phone causing the problem, not RallyPoint. I am working on a fix. Sorry for the inconvenience.
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Andre Behrens
Andre Behrens
9 y
SrA Art Siatkowsky One more update: I just deployed a fix for the dropped keystrokes issue. Note that this will be fixed on the web, but not yet on the Android app. We have a new build of the app in the works, and this fix will be part of it. Let me know if you are still seeing the issue.
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Andre Behrens
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Hello, everyone. I just wanted to let all of you know that we have released a fix for the issue of keystrokes being dropped. (It was my fault.) This is visible today if you are using rallypoint.com on Android. If you are using our mobile app, the fix will be included the next time we do a release.

We are also looking into improving the issue of losing long posts after an application crash. I talked to Will Chu who has really wanted a solution to this. It should be my next thing to work on when I come back from Thanksgiving break.

I also wanted to thank everyone on this thread for posting. It's so helpful for us to hear about issues you are encountering in with RallyPoint, and to be able to ask questions and get answers. Thank you for your input and patience.
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