Posted on Oct 6, 2017
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It seems to take them forever to get you an appointment. I had to have a Myelogram and a Hip Arthrogram done and it took them 5 months to get them all approved and scheduled. Surely there is a better way to schedule appointments. I realize there are a lot of individuals dealing with Tri-West but I would have been better off waiting on the VA. The worst part is that if you have elected to go through Tri-West you can not transfer back to the VA for the procedure or appointment.
Posted in these groups: 
Department of Veterans Affairs (VA)
Healthcare
Department of Veterans Affairs (VA) Healthcare
Edited >1 y ago
Posted >1 y ago
Responses: 5
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From reading what is on the website, it seems like they are a community based outpatient clinic (CBOC). Here on the east coast Veterans Integrated Service Network 6 (VISN6) we have CBOCs. This facility sounds similar. Read through the website and then ask your primary care provider questions. It is better to work within the facility to prevent going all the way back to the beginning with a new providing situation. http://www.triwest.com
If you are not familiar with navigating Veterans Choice you may end up with Bill because proper authorizations were not in place. I hope you make headway with your needs.
If you are not familiar with navigating Veterans Choice you may end up with Bill because proper authorizations were not in place. I hope you make headway with your needs.
TriWest Healthcare Alliance is On a Mission to Serve our nation’s Veterans and military community in partnership with the Department of Veterans Affairs (VA) in administering the Veterans Choice Program (VCP) and Veterans Affairs Patient-Centered Community Care (PC3) program. It is our privilege to work alongside VA as we provide Veterans with access to high-quality health care through our network of community providers.
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SPC Diana D. You have received some good advice with options using the VA and the option of the VA Choice Program. My question is as a Vet do you have TRICARE Standard or TRICARE Prime. With standard you have some choices, you can check the website for a TRICARE authorized provider and what you cost shares or copayment, and make the appointment. If you have prime, you your Primary Care Provider has to make a referral for you. You should be able to create a mytricare account and view information like your explanation of benefits, Eligibility, Authorizations & Claim Status. If you decide to use VA Services, there is a patient advocate to assist you with appointments and referrals. Not sure how long you have been waiting, it may be due to the upcoming changes that go into effect 1 Jan. I hope this info is helpful.
http://www.mytricare.com
http://www.mytricare.com
The Military Health System (MHS) is modernizing TRICARE to better serve you and respond to changes in law and policy. Most provisions will go into effect on January 1, 2018, with full implementation occurring on January 1, 2019. Learn about the upcoming changes to the TRICARE Program.
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