Posted on Apr 12, 2019

Other than an ID Card/DEERS Center who can I contact about CAC issues?

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Just got a new CAC and I can’t log into my computer with it. I keep getting a message saying “ The domain specified is not available. Please try again later.” The ID Card Center is closed. Any idea who I can call about this?

Posted in these groups: Cac story 800

CAC

Posted >1 y ago

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Responses: 4

MSG (Join to see)

Posted >1 y ago

You need to contact the AKO Help Desk

(3)

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SSG (Join to see)

>1 y

Roger. Thank you SSG.

(2)

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CSM Richard StCyr

Posted >1 y ago

We use the NEC help desk. Occasionally it's a problem with the system recognizing the CAC and not the CAC itself. Hope that's helpful.

(1)

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SFC George Smith

Posted >1 y ago

Thanks For The Share...

(1)

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SSG (Join to see)

>1 y

First time it happened to me I figured I’d ask and spread the wealth at the same time.

(0)

SCPO Morris Ramsey

Posted >1 y ago

Talk to your Security Officer.

(1)

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SSG (Join to see)

>1 y

Appreciate that brother. Sadly that’ll have to keep until Monday.

(1)

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Other than an ID Card/DEERS Center who can I contact about CAC issues?

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