Posted on Jun 6, 2014
MAJ Hospitalist Physician Assistant (Pa)
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Has anyone used USAA or AMEX car buying services? If so, what was your experience? Would you do it again? Did you used as leverage with the dealer or actually use the certificate? I was researching Truecar pricing as a benchmark. Thanks in advance.
Posted in these groups: Usaa_logo USAA
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Responses: 13
SFC Operations Sergeant
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USAA Car Buying Service is excellent. I would also research for discounts or programs from the manufacturer. I recently bought a new car and the company have a program for the employees and military and they beat the USAA price by a couple of thousands.
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SSG Product Manager
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Sir, I used it extensively to research cars, models, local prices to get a sense of what was out there. I printed out their guaranteed price and the USAA member discount certificate but negotiated the deal myself with the knowledge in my back pocket. In the end he gave me the USAA member discount but didn't need the certificate.

Long story short: It was great for research, knowing that I was walking into the dealer ship armed with local prices so I knew I wasn't getting scammed.
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CPT Detachment Commander
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I used the USAA car buying service and I would definitely use it again for my next purchase. It was an excellent service and worked as expected. I actually had 4 to 5 different dealerships calling me with competitive offers. I got the exact price from the certificate for the exact vehicle I was looking for. It didn't take long at all and the competition between the dealerships ensured that I got what I wanted at a very fair price. I will use it again when I make my next vehicle purchase and I definitely recommend it.
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