USAA could be the best bank in the US. Agree or disagree? Do you have or know of a better bank?

COL Lee Flemming
I'm with both USAA & NFCU. I've got my checking, savings, and credit cards with Navy while my mortgage and insurance policies are with USAA. All my auto and motorcycle loans have been with USAA as well. Just all-around better rates.

With NFCU for 29 yrs now. Wife and our three kids are all members as well.

GEICO for car insurance for 22 yrs now.


I've always heard real good things about USAA.

Agreed COL Lee Flemming, they're the best.

I highly recommend this bank. They certainly are worth their name, the value they produce for the service member and their dependents, and the services they hold for their members. Like-minded banks would include Navy Federal or Pentagon Federal; I am not sure if they handle their members as well as USAA.

I've had USAA for 12 years and will continue to use them however..

Over the past 7 months I have been very disappointed.

1. USAA allowed someone to drain my account with only knowing my vehicle type and SSN.

Confirmed it as identity theft then discontinued all cards and reimbursed the money.

2. Sent the new card not to my mailing address but to my parents address they had on file for some reason. Then had to resend it to the correct one leaving me unable to pay my bills or get cash for a month and some change.

3. Cancelled my card for the VISA switch 3 months after issuing me my new card. Again sent it to my parents address instead of my mailing address. Then corrected the problem and sent it to my mailing address.

4. New card still never arrived. Sent card again in express mail.

Conclusion. Out of the last 7 months I was unable to access my money for 3. Pissed off at USAA but too convenient to switch... for now.

I would say Navy Federal Credit Union would be number one for all service members. I currently bank with Global Credit Union which once was Fairchild Federal Credit Union and was strictly for service members and family. To increase their membership they now are open to anyone who lives in Washington State. But they still maintain their military ties. I do use USAA for all insurance and a credit card. If I where to change banks it differently would be to NFCU.

I use Ft. Sill National Bank. No complaints so far.

I don't have any personal dealings with USAA for banking purposes. I've had auto and homeowners insurance with them for close to 20 years and couldn't be happier. As for the bank....Personally, I prefer "brick and mortar" facilities where I can talk to a person face to face to resolve issues or explore new features (loans, safety deposit, investments, etc)

COL Lee Flemming Sir I also know a really close realtor that told me that USAA has failed to close on home mortgages so she went with other banks

I've had nothing good to say about their insurance at least..... It would take me an hour or so to type something up...