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Responses: 201
PO1 Mel West
Edited 1 y ago
As the Secretary of the VA, why won't you allow/direct the VHA directors to allow thier doctors to provide medical opinions (nexus letters) to assist Veterans with thier VA disability claims when the doctors agree the condition is related to their service? Even when the doctors beleive the condition is related to their service and want to help the Veterans, most treating doctors will tell the Veteran they can't write them a medcial opinion due to VA policy. For most Veterans, VA medical is the only insurance they have and this prevents them from receiving the compensation they should receive. This could easily be fixed by allowing the doctors to provide the nexus in the treating records.
PFC Radio Operator Maintainer
How is it that a Female Veteran's Award Letter can have a statement from records, "in support of a claim for Physical Assault and MST" be allowed to be used for a public record for proof of disability? The statement was slanderous, detrimental, and a further form of MST assault. Another slap in the face for filing a claim for Sexual Assault.
PFC Radio Operator Maintainer
PFC (Join to see)
1 y
I do not show my Award Letter as proof of VA Income. I show my bank statement deposit VA credit instead. How do I get the slanderous statement removed from my Award Letter? I may have the disability rating for the claim now, but the Award Letter is still making me fell assaulted every time I need to use it. How can I get this changed. When is the relief from my Sexual Assault ever going to end.
PFC Radio Operator Maintainer
PFC (Join to see)
1 y
Has anyone ever received an answer to any of their questions here, from someone that can do something concerning their question(s)?
Rita Kepner
Today Nov 4,2024 I was on hold almost 4 hours to connect twice for two important concerns -- one related to cancer surgery authorization. The people I finally reached were great, kind and good listeners. Can you work to add staff to the Community Care phone bank? Most of the people I get on the phone are other veterans. Can you consider hiring and training more veterans for the Community Care phone banks?
CPO Mark Osborn
Why is it that 95% of Veterans don't even know about the Veterans hotline? If the V.A. really wants to know what a bureaucratic disaster they are running all they need to do is do like the T.V. program "Undercover Boss" and pretend they are a Veteran trying to get help on mostly anything. Try getting help on MyHealtheVet for instance.
U.S. Department of Veterans Affairs
U.S. Department of Veterans Affairs
1 y
Veterans Affairs is transitioning away from multiple VA websites into one entry point, VA.gov (the new digital front door). This will allow all websites and mobile application features to be managed through one entry point. VA.gov is secure with two login credentials (ID.me and Login.gov) that have multi-factor authentication for enhanced security of Veteran personally identifiable information (PII).

My HealtheVet is also transitioning behind VA.gov. The familiar features will still be available. For assistance, please contact My HealtheVet Technical Support from 7:00 a.m. to 7:00 p.m. (CT), Monday through Friday, at 1- [login to see] for immediate support.

The Whitehouse Hotline is also available 24/7 by dialing [login to see] . They listen to Veterans' experiences, identify trends in Veteran feedback, and resolve concerns about their health, benefits, and services anywhere in the agency. VA also created the 1-800-MyVA411 contact center, which is available 24/7. The MyVA411 contact center information is linked on the VA.gov website.

Thank you for your feedback. We continuously strive to improve Veterans' access to VA benefits and services.
SSG Ralph Wallace
When can and will more judges be added to the appeals process.
I've been waiting 4 years and still do not have a hearing date!
SR Kyle Bantum
Veterans who were told at their discharge they were not eligible for benefits are at a serious disadvantage--especailly those who don't discover their true eligibility for years after leaving service. I am informed by a reliable source that discharges with intentionally errored diagnoses was common practice in the Navy for decades--a source who herself was an evaluator as a medical professional in the Navy. 25 years later this continues to negatively impact recovery and a chance at a meaningful, well-rounded life. How are you addressing "effective date" date issues when the VA continues to offer misleading information with respect to Effective Date when applications for benefits are made many years after separation--namely when the VA clearly recognizes current symptoms as symptoms that started or were exascerbated in service? --Kyle
SR Calvin Kelley
SR Calvin Kelley
1 y
This is so true, I was injured in basic,Taken to the hospital via ambulance because I could even stand up.I was diagnosed with 4 different conditions and It was recommended by the attending physician that I be discharged.I was discharge with the injuries with no medical benefits to treat the injuries. I only found out 36 years later after requesting my C-File that I was being denied because it Navy Doctor wrote in the notes that I had a preexisting conditon and injury from playing football in junior high school and sports in high school. The problem is I never played sports in my life, and on my entrance physical there is no injuries or illness. No one wants to do their job and read the proof that I have provided that VA has had in their possession since 2006.
Sgt Connie Plate
Why is the VA requiring veterans living overseas to find and pay for a doctor to complete a Disability Benefits Questionnaire (DBQ) for their Compensation and Pension (C&P) exam, despite the VA's claim that veterans should not bear the financial burden of this process? This situation creates a financial strain on veterans, as they must first pay for an appointment to discuss the completion of the DBQ, with no guarantee of reimbursement if the doctor is unwilling to comply. Furthermore, travel costs are not reimbursed, adding to the financial burden.
According to VA regulations, while the C&P exam is intended to be at no cost to veterans, the current process for those living abroad seems contradictory. Can you provide clarification on this policy and any relevant rules or regulations that support the VA's stance on veterans' financial responsibilities regarding DBQs?
Sgt Robert Beverly
Sgt Robert Beverly
1 y
Apparently this is not the case everywhere. I've had exams paid for. One that VES stuck it's nose into, withheld exam results, the exam was a sham and I spent all of maybe 2 min. with a doctor. Took place in Chiang Mai, when it did not even to take place as the VA had told me to file a claim based on what an American doc had written in Bangkok (VA approved) previously. When I continued to complain, my claim 'disappeared'.
U.S. Department of Veterans Affairs
U.S. Department of Veterans Affairs
1 y
VA contracts with 2 vendors to provide C&P exams to Veterans living in 44 countries outside the United States. For Veterans living outside these 44 locations, if an in-person examination is needed, the vendor can locate a health care provider in that country to complete the exam(s). In addition, vendors may work with Veterans to complete C&P exams via telehealth when possible. If all the above options have been exhausted, the vendor will advise the Veteran that they can submit the DBQ themselves, completed by their own provider, and the vendor will reimburse the Veteran once they submit the reimbursement form. This allows the C&P process to remain at no cost to the Veteran. Title 38 of the Code of Federal Regulations, Part 70, provides authorization under 38 USC 111 for VA to make payments only for travel expenses incurred in the United States. The United States is defined as each of the several states, Territories, and possessions of the United States, including the District of Columbia, and the Commonwealth of Puerto Rico.
Cpl Liliane Jutras
Hello I am a 55 year old Marine Corps disabled veteran with multiple spinal injuries and I currently see a chiropractor and the VA will not approve a monthly maintenance visit. I have to call and get referrals with plenty of visits but only for 3 months can you please explain why this is the way that the VA”s policy is. I will more than likely need visits every month or month in a half. Thank you for your time Liliane Jutras
U.S. Department of Veterans Affairs
U.S. Department of Veterans Affairs
1 y
All Veterans, regardless of length of service or discharge status, are entitled to free mental health support from the Defense Health Agency's inTransition program (https://health.mil/Military-Health-Topics/Centers-of-Excellence/Psychological-Health-Center-of-Excellence/inTransition). inTransition is a free, confidential program that offers specialized coaching and assistance for active duty servicemembers, National Guard members, reservists, Veterans and retirees who need access to mental health care. inTransition coaches are licensed mental health care providers who understand military culture.
CWO3 Robert Fong
Why are illegal border crossers being treated art VA Hospitals and Clinics? They did nothing for this nation. We have Vets who can't get immediate service.
COL Randall Cudworth
COL Randall Cudworth
1 y
CWO3 Robert Fong, they aren't.

There are claims that the VA's Financial Services Center (FSC)* processes on behalf of ICE to pay for medical services provided to illegal migrants, but the VA provides neither the funds for the claims nor resources (personnel, treatment facilities, etc.) for those medical services. In fact, the VA is paid by ICE to processes those claims.

The VA's FSC is used by multiple federal agencies to provide financial accounting services and products, but that is nothing more than another federal organization paying the VA to do the administrative processing. The costs to the VA for doing this is fully reimbursable (it doesn't come out of the VA's funding) and in 2022 about $4.1 billion* was transferred to the VA from other agencies to provide these services (ICE paid about $94 million to the VA to process medical claims).

The claims the FSC pays for ICE have nothing to do with the challenges of being seen at the VA by a veteran nor the backlog of disability claims at the VA.
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* VA Financial Services Center - https://department.va.gov/administrations-and-offices/management/financial-management-business-transformation/va-financial-services-center-fsc/
* VA's Fiscal Year 2023 Agency Financial Report - https://department.va.gov/wp-content/uploads/2023/11/2023-va-afr-full-report.pdf
* FY22 DHS report to Congress (Healthcare Costs for Noncitizens in Detention) - https://www.dhs.gov/sites/default/files/2023-08/23_0712_ice_healthcare_costs_for_noncitizens_in_detention.pdf
PO2 Caelin Blevans
PO2 Caelin Blevans
1 y
Disgusting propaganda against innocent people.
Sgt Connie Plate
Sgt Connie Plate
1 y
Can you provide the complete name of any illegal border crosser who was treated at the va, when, and at which VA? If so, I'll look into it. If not, it's possible you've fallen prey to false news.
PO3 Vincent M.
Why is it so difficult to get approved for a disability when no one in your family has history of the same illness and I'm the one who served in the silent service? There needs to be a path for easier acceptance.
PO3 Theresa Grenon
PO3 Theresa Grenon
1 y
I agree, I injured back while on the job. Sent to sick call, given parafon forte, not even an x-ray, and told to go back to work. I was told that since I did not have any 'civilian' doccumentation, even though it was in my record, I did not qualify....yet some yahoo can injury their elbow while playing basketball or hurt their back at the gym can get 100%....doesn't quite seem right does it?
PFC Radio Operator Maintainer
PFC (Join to see)
1 y
I totally understand what you are asking. There is only my sister and I, she has none of the medical conditions that I have. Our family history has none of what I have for medical problems. I didn't have any of these medical problems before I joined the Army.
U.S. Department of Veterans Affairs
U.S. Department of Veterans Affairs
1 y
Anytime you believe that you have a medical condition that was caused by your military service, VA encourages you to file a claim. You can file a claim online via VA.GOV or, in person at any regional office, or with an accredited representative. If you intend to file a claim for a condition that was previously denied, specifically called a supplemental claim, new and relevant evidence is required. You can also submit lay evidence to support your claim. Lay evidence is written testimony by you or someone who knows about your condition or related events. Anyone can provide lay evidence. This person doesn’t need to have any specific training or education. We’ll review lay evidence along with any other evidence you submit.

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