U.S. Department of Veterans Affairs
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Join us live on May 20th at 2PM ET for a Q&A session in support of Memorial Day for Survivors and Caregivers and Mental Health Awareness.

You can ask questions to the following people:
» RDML Ann Duff - Director of the Office of Survivors Assistance, VA
» Delaney Heffner - Supervisor, VHA CHAMPVA
» SMSgt Thomas Paulus - Program Management Officer, VHA CHAMPVA
» Shauntye Alexander - Deputy Director, Office of Community Care
» Coleton Whitaker - Director of Programs, Elizabeth Dole Foundation
» Maj Bonnie Carroll - President & Founder, Tragedy Assistance Program for Survivors
» Nancy Menagh - President, Gold Star Wives of America
» LTC Jon Drake - VP Operations, Children of Fallen Patriots Foundation
» Kylie Willis - Enrollment Coordinator, Children of Fallen Patriots Foundation
» LTC Hugo Lentze - Chief Strategic Partnerships Officer, Travis Manion Foundation
» Melissa Comeau - Director, American Red Cross Military Veteran Caregiver Network
» Pete Jeffries - National Engagements Director, AARP
» Leah Christensen - Clinical Program Coordinator, VA Caregiver Support Program
» Maj Lillie Mells - Program Coordinator, VHA Office of Mental Health and Suicide Prevention
» Detra Giles - Assistant Director, Outreach, Office of Transition and Economic Development
» Pamela Avey Stemple - National Service Officer, American Gold Star Mothers
» Joe Duran - Director Policy and Planning, VA
» Kristie Thibodeau - Outreach Specialist, CaringBridge
» Angell Bolden-Green - Chief, Outreach, Office of Transition and Economic Development
» 2LT (Join to see) - Engagement and Memorial Innovations, National Cemetery Administration

VA Office of Survivor Assistance:
The Office of Survivors Assistance serves as an expert resource regarding all benefits and services furnished by the VA to Survivors and Dependents of deceased Veterans and members of the Armed Forces. We can help you navigate the myriad of benefits and services available, and direct you to your best options. Additionally, we work closely with veteran service organizations, other departments, state and local veteran groups and community leaders to educate everyone about available services and benefits.

TAPS:
The Tragedy Assistance Program for Survivors (TAPS) provides compassionate care and survivor support services for the families of America’s fallen military heroes. Since 1994, TAPS has offered support to more than 95,000 survivors of fallen military in the form of peer-based emotional support, grief and trauma resources, grief seminars and retreats for adults, Good Grief Camps for children, casework assistance, connections to community-based care, online and in-person support groups and a 24/7 resource and information helpline for all who have been profoundly affected by a death of a military loved one. For more information go to taps.org or call the TAPS National Military Survivor Helpline at 800.959.TAPS (8277).

VA Caregiver Support Program (CSP):
The Caregiver Support Program promotes the health and well-being of family caregivers who care for our nation’s Veterans, through education, resources, support, and services. CSP is comprised of two programs, the Program of General Caregiver Support Services and the Program of Comprehensive Assistance for Family Caregivers. For more information, please visit: https://www.caregiver.va.gov/

American Gold Star Mothers:
American Gold Star Mothers, Inc was founded and incorporated in Washington, D.C. 92 years ago. We are a nonprofit membership organization of mothers whose children died while on active duty, died as a result of their service, or are missing in action. We have members in chapters around the country who keep alive the memory of their sons and daughters by helping veterans, active-duty military, and their families. As a service organization, we continue the service of our sons and daughters, who would have been veterans, by volunteering at VA Medical Centers in our local communities.

Children of Fallen Patriots Foundation:
Our mission is to provide college scholarships and educational counseling to military children who have lost a parent in the line of duty. The vision of Children of Fallen Patriots Foundation is to ensure that every child of a fallen patriot receives all necessary college funding. http://rly.pt/FallenPatriots

AARP:
AARP brings together free resources, timely programs, and important information to help Veterans & Military Families navigate their options on caregiving, fighting fraud, finding employment, and connecting with their earned service benefits at AARP.org/Veterans. With over 5 million AARP members nationwide who have served or are currently serving in America’s armed forces, AARP is on a mission to support Veterans and Military Families. Check our FREE resources, programs & timely information at: http://www.AARP.org/Veterans #AARPsalutesVets

Gold Star Wives of America:
Gold Star Wives of America, Inc. is a Congressional Charter Organization of surviving spouses (male and female) of those who have died as a result of active duty or service connected causes. We provide (non monetary) assistance and support to survivors. Our members honor our spouses through our voluntary service to Active Duty, Veterans and Surviving Family members.

Travis Manion Foundation:
Travis Manion Foundation strives to unite and strengthen communities by training, developing, and highlighting the role models that lead them. We develop programs, training opportunities, and events designed to empower veterans and families of the fallen, and then inspire them to pass on their values to the next generation and the community at large.

American Red Cross Military and Veteran Caregiver Network:
The Military and Veteran Caregiver Network (MVCN) offers peer-based support and services to connect those providing care to service members and veterans living with wounds, illnesses, injuries and/or aging. The mission of the MVCN is to provide our nation’s military and veteran caregivers of all eras with peer support to reduce isolation and increase connection, engagement, knowledge, skills and hope.

The MVCN helps caregivers of all eras and at all stages of caregiving by providing access to three peer support programs:
· Online Peer Support Community
· Peer Mentor Support Program
· Peer Support Groups (Online & Community-Based)
New Integrated Condolence Care Program - https://www.redcross.org/about-us/news-and-events/press-release/2020/red-cross-offers-virtual-care-for-families-who-have-lost-loved-o.html

CaringBridge:
CaringBridge provides a free, easy to use website to help Veterans & Military families communicate and coordinate support during a health event. Confronting an illness, injury or death is one of the most demanding, isolating things you can do. Family and friends are an amazing source of support, but constantly sharing updates with each and every one of them is difficult. CaringBridge replaces countless texts, phone calls and emails with a free, easy-to-use communications platform including:
· Journal to Share Updates and Receive Messages
· Easy-to-use Planner
· Ad-Free, Secure and Safe Platform
Learn more at CaringBridge.org/military
Comments have been disabled
Responses: 35
Andi Martinez
What is ChampVA?
Melissa Comeau
Melissa Comeau
3 y
Hello Andi Martinez My favorite resource to learn about ChampVA as a caregiver comes form the VA. Please check out this link for more information. https://www.va.gov/health-care/family-caregiver-benefits/champva/
Maj Bonnie Carroll
Maj Bonnie Carroll
3 y
Thank you for your question, Andi. The Department of Veterans Affairs (VA) offers the Civilian Health and Medical Program of the Department of Veteran’s Affairs (CHAMPVA) as a comprehensive health care benefits program in which the VA shares the cost of covered health care services and supplies with eligible beneficiaries. To learn more, please visit: https://www.va.gov/health-care/family-caregiver-benefits/champva/.
RDML Ann Duff
RDML Ann Duff
3 y
CHAMPVA is the Civilian Health and Medical Program offered by the Department of Veterans Affairs. This healthcare program is offered to the spouses and children of 100% service connected veterans, and may also be offered to surviving family members when a veteran's death can be attributed to their military service. However, when a service member dies in the line of duty will be granted TRICARE instead. CHAMPVA can be used to obtain healthcare in the community, medications, and more. To learn more about CHAMPVA, please visit : https://www.va.gov/health-care/family-caregiver-benefits/champva/
Delaney Heffner
Delaney Heffner
3 y
In 1973, Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) was established as a health benefits program for dependents of permanently and totally disabled veterans, survivors of veterans who died from service-connected conditions, or who at the time of death, were rated permanently and totally disabled from a service-connected condition and not otherwise eligible for TRICARE. Under CHAMPVA, VA shares the cost of covered medical services and supplies with eligible beneficiaries worldwide. For additional information on eligibility, please visit: https://www.va.gov/COMMUNITYCARE/programs/dependents/champva/champva_eligibility.asp
Andi Martinez
What was expanded with VA's caregiver support programs and the Mission Act?
Leah Christensen
Leah Christensen
3 y
Thank you, Andi Martinez. Important information shared by Melissa Comeau above. Would also add that we have enhanced our Program of General Caregiver Support Services, offering coaching, skills training, individual one-on-one support, education and support groups, and peer support mentoring. PGCSS is available at every VA facility and there is no application required. We encourage caregivers providing care to Veterans across the care continuum to reach out to their CSP team for more information and to enroll. To find your local CSP team, use this link https://www.caregiver.va.gov/support/New_CSC_Page.asp.
Delaney Heffner
Delaney Heffner
3 y
Andi - here is some additional information for Caregivers and Mission. https://www.caregiver.va.gov/docs/Caregiver-Support-Program-FAQ_10172019.pdf
LTC Hugo Lentze
LTC Hugo Lentze
3 y
Thanks for joining us today, Andi.
Wayne Soares
Thanks for the info
Maj Bonnie Carroll
Maj Bonnie Carroll
3 y
Thank you, Wayne. We appreciate you being able to participate with us on RallyPoint and look forward to answering any questions you may have.
RDML Ann Duff
RDML Ann Duff
3 y
Wayne Soares -- we are here to help!
Pete Jeffries
Pete Jeffries
3 y
Thanks for joining this online discussion. Feel free to check out all of the free resources and news you can use information on our website focused on caregiving, fighting fraud, finding employment, and connecting with deals, discounts, and other benefits: AARP.org/Veterans
Kylie Willis
Kylie Willis
3 y
Thanks for joining! Please let us know if you have any questions
http://www.fallenpatriots.org
Maj Bonnie Carroll
Edited 3 y ago
We are so grateful to RallyPoint, the VA, and all organizations representing the care and programs for all military survivors. Please know TAPS is here 24/7 to provide comfort, care, and resources to all those grieving the death of a military loved one. We honor our military service members by caring for all those they loved and left behind. Your TAPS family is here for you at 800.959.TAPS (8277) or TAPS.org. With gratitude and hope, Bonnie Carroll
Andi Martinez
If you want to access VA services or having challenges accessing VA services and benefits, please see our VA Welcome Kit and Quick Start Guides to learn more about how to apply and what you may be eligible to receive: VA WELCOME KIT! https://www.va.gov/welcome-kit/
Andi Martinez
Be sure to subscribe to VA's VetResources weekly newsletter here: https://www.va.gov/vetresources/
Resources you can use with VA and in the community.
Andi Martinez
If you or a Veteran friend is in crisis, please reach out by calling VA's Veteran Crisis Line [login to see] (press 1) or text to 838255
Andi Martinez
Thank you everyone for joining us today! If you have questions on your VA services or benefits, please call our White House VA Hotline to share your challenges or concerns and an agent will assist you. Dial [login to see] . 24/7 VA call line!
Cheryl Schneider
Why doesn't CHAMPVA pay for CGM anymore? Now it's an extra $100.00 every 2 months.
Delaney Heffner
Delaney Heffner
3 y
Hi Cheryl, thank you for your question! CHAMPVA will pay for CGMs that are medically necessary and appropriate. To see our policy guidance please visit: https://www.vha.cc.va.gov/system/templates/selfservice/va_ssnew/help/customer/locale/en-US/portal/ [login to see] 01036/content/ [login to see] 08969/021710-BLOOD-GLUCOSE-LEVEL-MONITOR
If you've had a claim that denied, you may appeal the claim by submitting a written appeal to:
VHA Office of Community Care
Veteran and Family Member Programs
PO Box 460948
Denver CO 80246-0948
or call our help desk at [login to see] , Monday-Friday
8:05 a.m. to 7:30 p.m., Eastern Standard Time
SGT Lee Cady
i live alone -need bathroom on ground floor of house and new roof --any grants ect---low income
Maj Bonnie Carroll
Maj Bonnie Carroll
3 y
SGT Cady, thank you for your service. The Department of Veterans Affairs (VA) offers housing grants to Veterans and Servicemembers with service-connected disabilities so they can buy or change a home to meet their needs to live more independently. To find out if you are eligible for a disability housing grant, please visit: https://www.va.gov/housing-assistance/disability-housing-grants/
LTC Hugo Lentze
LTC Hugo Lentze
3 y
SGT Cady, I would also check at the local level. In Pennsylvania each county has a veteran service officer, and I think other states are similarly organized. Reach out to them. If you need help, let me know!
Melissa Comeau
Melissa Comeau
3 y
Hello SGT Lee Cady please check out the Red Cross Hero Care Resource Directory there may be local assistance available https://www.redcross.org/herocareresources
There are at least 800 resources for every zip code in America.

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