Posted on Feb 13, 2015
WARNING for Soldiers and Veterans studying at Kaplan University
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Just want to make the military community aware of a university that says they are military friendly but then their actions prove otherwise. I was studying Legal Studies at Kaplan University Online and I had to take a leave of absence from there to go to WLC. I made my professor and student adviser aware of the absence before I left and had a plan to make up all of the work with the professor. While I was gone they "administratively removed me from the program due to too many consecutive days being absent." I figured this was due to a communication error or an automated program in their system. I had to send an appeal to the Dean in order to get back in and even though I included a copy of my orders in the appeal they still denied my appeal and kept the class as a failure and also refused to give me a refund for the class. Anyone who is studying at Kaplan and might have any military obligations come up be aware.
Posted 10 y ago
Responses: 4
SGT (Join to see) that is sad. Anyone in the veterans affairs office there that can help you with the appeal?
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SGT (Join to see)
I already contacted the state Education Officer in regards to this and depending on how that turns out I may have a lawyer contact them to demand at least a refund of the Tuition.
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Thankfully I only took like four classes with them during my last year before separation, but for some reason none of my credits through them transferred when I started at my state school. I made sure they were regionally accredited before starting and all, but no dice. That kinda peeved me, not sure what I may have done wrong, but as I said, I only lost out on a few classes...
I feel your frustration...
I feel your frustration...
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SGT (Join to see), you need to bring it up to your education officer. More importantly did you follow Kaplan's Leave of Absence and Withdrawal policy?
"You must complete and sign a Leave of Absence Request Form and submit it through Education Advising (online) or Student Services (onsite) for approval."
http://catalog.kaplanuniversity.edu/Leave_of_Absence_and_Withdrawal.aspx
If you used an automated system, there should have been an automated email response that acknowledged your request was received and then waiting for an approved/disapproved response.
"You must complete and sign a Leave of Absence Request Form and submit it through Education Advising (online) or Student Services (onsite) for approval."
http://catalog.kaplanuniversity.edu/Leave_of_Absence_and_Withdrawal.aspx
If you used an automated system, there should have been an automated email response that acknowledged your request was received and then waiting for an approved/disapproved response.
Leave of Absence and Withdrawal
If you have completed at least one term of your degree program at the University and can demonstrate extenuating circumstances beyond your control, you may request a leave of absence. A leave generally permits you to suspend studies and return to the version of the program that you left.
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SGT (Join to see)
I already contacted the education officer and I wanted to make sure that I put this information out there to help keep other solders from getting screwed over like I did
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