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What digital tools do you use (or want) to improve your Veteran experience?
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Responses: 514
I use the internet to access my medical records and change my personal information when necessary. I receive V.A. news through email.
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I use myhealth.vet.gov routinely, and have for years. It functions beautifully and is far superior to the telephone system.
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One of them spacial computation devices Apple made would surly improve my being a veteran.
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The travel money system needs to be improved. The website is very difficult to use and poorly designed (I have experience in design).
The website for pharmacy and secure messaging has been a godsend.
The website for pharmacy and secure messaging has been a godsend.
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The VA puts a caller on hold with music in the background. This is broken up with announcements which are useful. However, many times veterans must wait on hold for periods longer than thirty minutes listening to the repeated music and announcements over and over again.
The veterans should be give the opportunity to be called back at the number they are calling from. They should be told how many people are ahead of them. They should be told an approximate wait time. This can be done with digital tools that are used routinely in the civilians sector.
I personally like the idea of the call back feature because it do not drain my phone battery and further allows me to work on other chores.
The veterans should be give the opportunity to be called back at the number they are calling from. They should be told how many people are ahead of them. They should be told an approximate wait time. This can be done with digital tools that are used routinely in the civilians sector.
I personally like the idea of the call back feature because it do not drain my phone battery and further allows me to work on other chores.
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The VA puts a caller on hold with music in the background. This is broken up with announcements which are useful. However, many times veterans must wait on hold for periods longer than thirty minutes listening to the repeated music and announcements over and over again.
The veterans should be give the opportunity to be called back at the number they are calling from. They should be told how many people are ahead of them. They should be told an approximate wait time. This can be done with digital tools that are used routinely in the civilians sector.
I personally like the idea of the call back feature because it do not drain my phone battery and further allows me to work on other chores.
The veterans should be give the opportunity to be called back at the number they are calling from. They should be told how many people are ahead of them. They should be told an approximate wait time. This can be done with digital tools that are used routinely in the civilians sector.
I personally like the idea of the call back feature because it do not drain my phone battery and further allows me to work on other chores.
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I would like for those of us who are on ChampVA to have a website where we can order our meds, view our EOB's ETC.
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It’s in the subject of digital but starlink would be great for veterans at a low cost that live at campsites and have difficulty working from home with slow or no remote internet.
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Department of Veterans Affairs (VA)
Health
Wellness
