What digital tools do you use (or want) to improve your Veteran experience?

Appointment maker and the ability to find out if your appointment can come sooner if someone else cancels.

A better site/administrator of the travel pay. Especially for community care claims. A walk-through style. If I hadn't spoken to an experienced person I would have never been reimbursed. Lack of communication/explanation of denial is paramount!

I wish you could access everything in one place.

Everyone Always willing to help whenever needed

I use va health for messaging doctors and prescription refills.

Digital tools? I have a cellphone

I would like the Va to make it easier to file travel claims

Easier technology to integrate people young and old.

To begin with, the existing tools need to be updated. They are literally decades out-of-date compared with every other business, bank or organization. If any other entity were to have a digital presence like the VA, customers would flee them and they would be bankrupt in days.

I’d like accountability for the lack of appointment availability. If a VA clinic is booked 6+ months out, the Va needs to do something about it.