I have bought and distributed about 30 of these so far.
I've had problems getting the CAC updates uninstalled and then installed on my MAC. It seems like every time I finally get it to work something happens and it stops requiring another 5 hrs of attempting to figure out how to fix it.
I am by no means a computer genius and really need a "plug and play" system.
I have a SCR3310 that was issued to me by my supply sergeant and another one that I acquired for home use. I can't speak for anyone in the Regular Army, but it is state policy here that everyone is issued one by their local supply. It is on their clothing record and is returned to the local supply sergeant upon PCS.
Regardless of brand, most issues are caused by incompatible software. I recommend all the soldiers in my BN go to http://www.militarycac.com/ to troubleshoot any problems they are having.

Chief,
Your website was a savior when it came to installing a cac reader at my home. The only problem I ever had, and I know that you've touched on this issue before, is that the Navy requires you to login in with a cac to download the cac software.
That's not the point at all, Army makes you wear something, they provide it to you as a Enlisted guy. Army changed from Class A "Green" to ASU guess what they PROVIDED me with that uniform. As an officer (O1-O9) they must purchase their own. It is a common thought and its a fact that the army must supply a CAC reader to a SM. Matter of fact it was a part of my OCIE. I have many friends, and associates in the Active component, none of them have purchased a CAC reader unless they have lost the one they were given.
The point of the conversation was to not let a SM go out and purchase something that was not necessary his responsibility to go out and buy. I don't make any of my joes go out and purchase stuff that the supply sergeant can readily give to them.
SGT Corle,
I guess you have been in very fortunate units, oh wait, ARNG.. got it. Those of us on the active side had to buy ASUs out of pocket. That also included ACUs, and IPFUs.
Back to the discussion at hand, I have had S-6 purchase them for issue to the BN Staff, and the unit supply issue them to the Company soldiers who needed them.
I have also encouraged my soldiers to purchase them on their own if they feel they need one. With almost everything going to CAC log in now, it's not realistic to expect a soldier to not need a CAC reader at home, if for nothing other than checking email, or My pay.
I try to leave my work at work. I have no reason to use my CAC at home and like the separation that comes with it. Even my BB has it own little place in the draw. Although it gets checked periodically, it is used more for travel than daily work.
Before ya'll jump off the handles, work does not call me at home and I don't have Soldiers to worry about.
Hello SPC Edmond, Thanks for sharing and for letting me know you use the website. Like I've said on other replies, it is very good to know that people use what I spend a lot of my time on. I have other websites that I don't think anyone ever looks at. :)

CAC
Supply
