Posted on Mar 24, 2017
1st Lt Health Services Administrator
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Employees always tend towards what is easy to do. Everyone’s expected to do more, with less. Time’s an issue. Energy’s an issue. Systems can be an issue. Managers must get good data. You need the right data to make the right assessments. You need your team to be able to do what is right every time.*Therefore your job as a manager is to make the "right" thing, the "easy" thing to do for your team.*
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1st Lt Health Services Administrator
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To elaborate:
Shortly after being promoted in my civilian career to a role in a new facility, I visited a sister location in Michigan to learn more about their successes and bring those back to my facility. It was eye-opening, as collaboration should be.

While discussing system transactions and the difficulties of related accuracy, Richard Marx told me:

Employees always tend towards what is the easy thing to do. Everyone is expected to do more, with less. Time is an issue. Energy is an issue. The systems we use, can be an issue.
As a manager, you must get good data. You need clean reports to get that "right data" to make the right assessments as the manager. You need your team to be able to do what is right every time.
***Therefore, your job as a manager is to make the "right" thing, the "easy" thing to do for your team.***

It was an epiphany. The advice has truly impacted my work as a manager since. I already loved my team, that was easy for me. But to get the right information to make the decisions we need to make, we need to get everyone on board. And it starts with making it easy for others to do. I give the full credit to Richard Marx in Michigan and thank him.

What's the best management advice you've gotten? Please comment.
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