Posted on Nov 7, 2016
What kind of resources should a company dedicate to veteran recruitment programs?
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I've always wanted to hear RallyPoint's opinion here. This blog offers is a nice breakdown and comparison on how companies staff other hiring initiatives like college & campus recruitment. What key resources do you think are needed to launch such an important talent acquisition program?
https://www.linkedin.com/pulse/how-much-should-my-company-budget-veteran-recruiting-lisa-rosser
https://www.linkedin.com/pulse/how-much-should-my-company-budget-veteran-recruiting-lisa-rosser
Posted 9 y ago
Responses: 9
From my perspective as both veteran (USMC) and recruiting manager, you need buy-in from the executives to support the initiative. Building out a veterans council within the organization from peers in all roles is also important to the success. This committee will be able to expand upon from their experiences on what is best for the organization. Once support is in place, rally the veterans in the organization to be a part of recruiting process (either through mentoring, joining networking/recruiting events, participating in local base programs, or as a hiring manager). While it is important to build out a job transition map from what the military does to civilian counterpart, it is also critical to train the hiring managers who have no connection to the military as to why our military produces some high quality talent. I believe it is important to note on a careers page for the website (with testimonials from veterans in the company), a company LinkedIn page with a group page that existing company veterans participate in and reach out to their peers that they served with, along with targeted recruiting on a site like Rallypoint. For us, we have niche specific roles that make a site like this invaluable for what we are looking for. Additionally, we target our open roles to the closest base in an effort to create a talent pipeline from that location. That is my 2 cents...and what I am currently building out.
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SFC Chad Sowash
Great points Scott. You might look at using RallyPoint as a way to pull veterans together. It gives them a chance to easily reconnect with old friends, engage and also connect with other veterans in the org. Good stuff!
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There has been some really great comments from this conversation, and SFC Chad Sowash hit home on one thing that I think is pure gold: Genuine Engagement. I like to use Guy Kawasaki's translation. "Make meaning not money." When a company looks to hire Veterans for the wrong reasons (waive the flag syndrome, take advantage of tax credits, etc) it's typically money motivated in some form. When a company hires Veterans because they truly want to move the needle and do their part (however big or small) it's not forced, and will be received well. To answer the question: Companies should invest and leverage whatever resources they can afford. Work hours, recruiting campaigns, job fairs, or a ton of cash can result in a hill of beans if done improperly and for the wrong reasons. It only takes one person in any organization to start making a difference.
Hypothetical example 1: Company A is a large corporation with over 100,00 employees and invests $200,000 in career fairs, advertising, and targeted recruiting campaigns. As a result, they hire 100 Veterans. They slap a Veteran Friendly logo on their site, and checked the box for Veteran recruitment, and then it's business as usual.
We've seen this before. How long will those Veterans stay (natural attrition aside). Most Veterans have a high turn over rate when they leave the service. Why? Because of Chad's first point. They won't feel like they have made the right choice and will look for something else. Quite frankly the Veterans find out that company doesn't really care, it's just a fashion statement to them.
Hypothetical example 2: Company B is a small but emerging company with 50 employees and they invest $2,000 in a couple career fairs that are most likely to have the military skill-set they need. There aren't any Veterans in their workforce, and they believe it's time for a change. They end up hiring 2 Veterans, and make sure they have what they need to succeed, and help them transition into their company (sound like a sponsorship program, anyone?).
Those Veterans will probably stick around for a while, and maybe even tell their buddies about how great the company is.
What's the moral of the story kids? The type of resource and the amount doesn't make a difference in the long run. The meaning behind what/how your company engages Veterans does. The same can be said for diversity and inclusion, but that's a book for another time.
Hypothetical example 1: Company A is a large corporation with over 100,00 employees and invests $200,000 in career fairs, advertising, and targeted recruiting campaigns. As a result, they hire 100 Veterans. They slap a Veteran Friendly logo on their site, and checked the box for Veteran recruitment, and then it's business as usual.
We've seen this before. How long will those Veterans stay (natural attrition aside). Most Veterans have a high turn over rate when they leave the service. Why? Because of Chad's first point. They won't feel like they have made the right choice and will look for something else. Quite frankly the Veterans find out that company doesn't really care, it's just a fashion statement to them.
Hypothetical example 2: Company B is a small but emerging company with 50 employees and they invest $2,000 in a couple career fairs that are most likely to have the military skill-set they need. There aren't any Veterans in their workforce, and they believe it's time for a change. They end up hiring 2 Veterans, and make sure they have what they need to succeed, and help them transition into their company (sound like a sponsorship program, anyone?).
Those Veterans will probably stick around for a while, and maybe even tell their buddies about how great the company is.
What's the moral of the story kids? The type of resource and the amount doesn't make a difference in the long run. The meaning behind what/how your company engages Veterans does. The same can be said for diversity and inclusion, but that's a book for another time.
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Capt Brandon Charters
This is one of the best responses I've ever read on RallyPoint related to veteran hiring strategies. I can't thank you enough SSG Arron Daniels for this 'Tomahawk missile' of helpful information.
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First off it depends on the size of the company as well as the industry that it belongs to. After working at several different companies since retiring I've had the opportunity to put together a veteran hiring program at my current job. Companies like to say they are hiring veterans, however, they all usually lack several steps in supporting the initiative:
1. They don't allocate a sufficient portion of the budget for veteran hiring.
2. The current talent acquisition partners and hiring managers are unfamiliar with the terms we use in the military.
3. They expect immediate results as soon as their program starts.
I'm fortunate in that in my current position I was given a budget and the leeway to build the program in order to avoid the 3 pitfalls I listed above. By having a veteran on the talent acquisition team it has allowed the other team members to funnel veteran candidates over to me so that I can translate their skills to the hiring managers prior to the interview as well as giving me the opportunity to coach the veteran on the interview process. Being able to engage the veterans during the interview process allows me to tackle any potential problems in the hiring process before they occur and hopefully result in a successful veteran hire. There are times when the veteran isn't the best candidate and in that case I'm there to explain to the candidate why they weren't hired and what they can do to make themselves more competitive for their next interview whether it's with us or another company.
1. They don't allocate a sufficient portion of the budget for veteran hiring.
2. The current talent acquisition partners and hiring managers are unfamiliar with the terms we use in the military.
3. They expect immediate results as soon as their program starts.
I'm fortunate in that in my current position I was given a budget and the leeway to build the program in order to avoid the 3 pitfalls I listed above. By having a veteran on the talent acquisition team it has allowed the other team members to funnel veteran candidates over to me so that I can translate their skills to the hiring managers prior to the interview as well as giving me the opportunity to coach the veteran on the interview process. Being able to engage the veterans during the interview process allows me to tackle any potential problems in the hiring process before they occur and hopefully result in a successful veteran hire. There are times when the veteran isn't the best candidate and in that case I'm there to explain to the candidate why they weren't hired and what they can do to make themselves more competitive for their next interview whether it's with us or another company.
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Let's first boil this down to where companies have been getting veteran hiring wrong for a decade.
1) Translation - Companies need to understand the profile of the military/veteran candidate before they start searching or better yet declaring themselves "veteran friendly".
2) Identification of their own veteran employees - Companies far and wide disclose they do NOT have an understanding of the types or even number of veterans working at their company. Why? Because there is little to no reason to disclose. Even best-in-class veteran hiring companies have problems EVERY.SINGLE.DAY.
3) Genuine engagement - Veterans do NOT believe the "veteran friendly" hype, which means companies need to DEMONSTRATE they hire veteran, not just talk about it.
That's a start. I agree with Lisa's comments, although without the points above NONE OF IT MATTERS.
After you get points 1-3 rolling you can start talking about training, heightened outreach, and infrastructure.
I've built veteran hiring programs which more triple the rate of the federal hiring benchmark and I did it through trenchwork and partnerships. Leveraging platforms like RallyPoint is like taking a well-needed short cut :)
1) Translation - Companies need to understand the profile of the military/veteran candidate before they start searching or better yet declaring themselves "veteran friendly".
2) Identification of their own veteran employees - Companies far and wide disclose they do NOT have an understanding of the types or even number of veterans working at their company. Why? Because there is little to no reason to disclose. Even best-in-class veteran hiring companies have problems EVERY.SINGLE.DAY.
3) Genuine engagement - Veterans do NOT believe the "veteran friendly" hype, which means companies need to DEMONSTRATE they hire veteran, not just talk about it.
That's a start. I agree with Lisa's comments, although without the points above NONE OF IT MATTERS.
After you get points 1-3 rolling you can start talking about training, heightened outreach, and infrastructure.
I've built veteran hiring programs which more triple the rate of the federal hiring benchmark and I did it through trenchwork and partnerships. Leveraging platforms like RallyPoint is like taking a well-needed short cut :)
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Suspended Profile
I'm not sure that companies should; certainly all of them can't. There are certain companies known for actively seeking out veterans and we all can name some but a company is going to go where they get the best people for their needs. It may not necessarily be the military.
Now a veteran who is that classic self starter that doesn't require prolonged oversight will use that to his advantage during the interview process. But those people are just like that no matter if they served or not.
Now a veteran who is that classic self starter that doesn't require prolonged oversight will use that to his advantage during the interview process. But those people are just like that no matter if they served or not.
SFC Chad Sowash
Hundreds of thousands of companies who receive contracts (billiions of dollars) from the government are in fact obligated to hire veterans. The current benchmark set and enforced by the OFCCP is 6.9%. So yes, there is an obligation especially is you're doing business with the U.S. Government.
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Suspended Profile
SFC Chad Sowash - I'd be shocked to find out a company didn't honor a govt contract, but not all companies are obligated to hire vets. That's all I'm saying.
Vets are a small population but we're wearing out our welcome in some circles because we yell about how we're owed more for being a vet. Hire the best person. Chances are, that person is a vet but not always.
Vets are a small population but we're wearing out our welcome in some circles because we yell about how we're owed more for being a vet. Hire the best person. Chances are, that person is a vet but not always.
SFC Chad Sowash
I've never worked with or had a conversation with a veteran who believes they are "owed" a job. Maybe they expect the VA to take care of their wounds or illnesses, but never a job. I agree in the mantra of hiring the best person, but if companies cannot decipher the military occupation, experience, training and education of a veteran how do you expect to know who actually is the best for the job? Corporate Executive Board research demosntrates the #1 hurdle companies have in hiring veterans is translation - meaning they don't know what they are looking for in the veteran talent pool and if the best candidate (veteran) showed up at their front doorstep they'd send them into the blackhole of the ATS.
What's the answer? Real commitment. We know the problem areas, now all we need is experts to guide us through. Committed best-in-class companies are already doing this, unfortunately it's not as many as we would think or hope.
What's the answer? Real commitment. We know the problem areas, now all we need is experts to guide us through. Committed best-in-class companies are already doing this, unfortunately it's not as many as we would think or hope.
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Suspended Profile
SFC Chad Sowash - That certainly sounds more interesting than what I thought you were saying at first.
There's that translation issue again...
There's that translation issue again...
SFC Chad Sowash
No definition there.. What is their "best efforts"? A standard needs to be set. Is it a 6.9% benchmark on hiring? Because "Good Faith" has proven not to work.
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