Posted on May 27, 2019
What steps can my son take to begin receiving payments for his enlistment bonus?
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My son enlisted in Sept 2017, completed AIT in May 2018 and joined his first unit in July 2018. According to his enlistment contract, he was due to receive the initial bonus payment "upon completion of contracted MOS training and arrival at my first duty station." He has now been at his duty station for nearly 11 months. He submitted and resubmitted the required documents last November and was told "it will take some time." Am I missing something here? In my experience, this is not acceptable yet there appears to be other soldiers who also have not been paid. It's hard to believe he will be eligible for an anniversary payment in about 45 days and he hasn't received the first payment. Where is the quality control? I'm trying to advise him to raise the issue further up the COC but I'm also aware of the minefield associated with using the Open Door Policy or a visit to the IG.
Posted in these groups: 
Military Pay
Military Pay
Posted >1 y ago
Responses: 4
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He probably just needs to submit the documents to finance. He'll need a copy of his DD4, his DA3286 showing the bonus, and his MOS orders showing he was awarded the MOS (not a graduation certificate).
They ask for these when you inprocess the unit, but you'd be surprised how often Soldiers are either missing a document or turn in a graduation certificate and not the orders.
They ask for these when you inprocess the unit, but you'd be surprised how often Soldiers are either missing a document or turn in a graduation certificate and not the orders.
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As a company commander I seats with this kind of situations a few times.
1. Soldiers came thru the open door policy and told me their situation.
2. I contact the S1 shop to work the issue they appropriate channels. Simultaneously I wrote a letter for a congressman explaining the issue. Soldier did not know I wrote the letter.
2. Gave the system the opportunity to auto-correct until the next paying cycle.
3. Soldier came back stating it receiving his/her bonus.
4. I advised Soldier to contact his/her congressman.
5. Issue solved very quick!
1. Soldiers came thru the open door policy and told me their situation.
2. I contact the S1 shop to work the issue they appropriate channels. Simultaneously I wrote a letter for a congressman explaining the issue. Soldier did not know I wrote the letter.
2. Gave the system the opportunity to auto-correct until the next paying cycle.
3. Soldier came back stating it receiving his/her bonus.
4. I advised Soldier to contact his/her congressman.
5. Issue solved very quick!
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He should reread everything in his contract, make sure he complied with the contract to the letter, and make sure he provides all the documentation required. Your son should check on the status regularly... in person and via email. This creates a record to show he has done his due diligence. He needs to hit the regulations and find out the proper channels for the processing of his bonus and follow those steps... if all else fails and it does not get processed or it has been denied... and h has exhausted all his other administrative remedies, he can apply to the ABCMR.
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