Posted on Mar 26, 2019
SGT(P) June Sebree
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I went to a VR&E appointment/Interview March 13th, in Sacromento, CA. They had me fill-out the Travel Pay form. I was told I did not qualify for VocRehab but was told I would get travel pay. That was two weeks ago. I had to drive three hours to this appointment. I usually don't care about this sort of thing, but it cost me to go all the way down. I called the number provided and got no where. I got a person that transferred me to Mather Benefits, which was an automated voice and answering machine.
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Responses: 22
U.S. Department of Veterans Affairs
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The Beneficiary Travel program provides eligible Veterans and other beneficiaries mileage reimbursement, common carrier (plane, train, bus, taxi, light rail etc.), or when medically indicated, "special mode" (ambulance, wheelchair van) transport for travel to and from VA health care, or VA authorized non-VA health care for which the Veteran is eligible. More information on eligibility at: https://www.va.gov/healthbenefits/vtp/beneficiary_travel.asp

Basically, what this means is that VA will pay for your transportation costs to a VA facility if you are eligible. Check the link above to learn more, but most Veterans who are eligible have a service connected rating of 30% or higher or are being treated for a service connected injury.

If you have applied for travel reimbursement and are waiting to receive payments after the claim has been processed, please contact your local Beneficiary Travel Program Office or call 1-877-222-VETS (8387) for assistance. The funds are typically direct deposited into the individual’s account within 7 to 10 business days.
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PFC Gladys LeBlanc
PFC Gladys LeBlanc
>1 y
it can take up to 3 weeks to get into your account.
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SFC Robert Hayes
SFC Robert Hayes
>1 y
What about Travel to a VA VET CENTER?
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1SG Retired
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I've had direct deposit set up for years. It normally takes 2-3 weeks for mine to show, but that's filed electronically.
I'd give it 4 weeks before following up.
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AN David Stopher
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Audie Murphy VA Hospital processes Travel Pay for many Veterans in Texas. They are always understaffed and the pay takes more than 6 weeks to be processed. Also there is no way an ordinary Veteran can get this improved. Patient Advocates do not return calls. Operators will not connect you to Hospital Administrators. The travel dept does answer the phone and says, "We only have 2 people to process 700 pay requests received per day."
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Maj Victor Hill
Maj Victor Hill
>1 y
I have to drive more than 50 miles for VA travel processing for each medical visit at the nearest VA Medical services. It is a shame that the medical team can't electronically post the required travel round trip travel and then, the team that process the travel pay can then mail the payment either to your Bank (or other financial service) of by check to your home.
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AN David Stopher
AN David Stopher
>1 y
Maj Victor Hill My local clinic mails completed forms to Audie Murphy. Only problem is the clinic is 50 mi round trip from me.
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SSG Herman Bauman
SSG Herman Bauman
>1 y
I once had a complaint at the Ft, Wayne, In. hospital and walked into the administration part of the hospital and demanded to talk to someone with some authority. I don;t remember who I talked to but my complaint was taken care of in very short order. Before i got to my appointment.
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SSgt Greg Willard
SSgt Greg Willard
>1 y
Sorry VA, while 7-10 days may be the intention, it is an outright material misstatement of fact, and you should correct/withdraw that statement!! 3-6 weeks is more likely. Victor Hill: HAS clerks at the desk should be automatically asking you if you get travel pay and immediately printing and submitting it for you BEFORE you leave the facility, and it should be on direct deposit to one of your bank accounts.
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