Which government or VA resources could be improved by going digital?

I was sent a paper bill for a VA outpatient visit, if the billing system can go digital, send the bill to patients who have emails, this would save a lot of paper/trees.

Travel pay needs to be digital again.

I receive VA direct deposits. It does appear to be the easiest way to get those funds regularly.

The travel kiosk was much easier and quicker. It needs to come back.

The kiosks for travel pay

I haven’t used it myself, but paper forms for travel reimbursement. I would imagine that most of that information is already the system, so it should be like a 30 second process.

Post/ Base vistor pass.

More consistent and reliable access to mental heath care.

Automatic travel pay would be nice.....

The United States Post Office

Without a doubt and hands down, there has to be a way to digitize the USPS. With the consecutive year-over-year losses and workload on workers, someone needs to find a way to integrate a digital system. You could have businesses purchased digital scanners to scan official documents to customers and the post office only delivery parcels and official mail. That would minimize the workload and compress cost. Customers can now effectively and efficiently track, archive, and receive their mail without any necessary delays.