Which government or VA resources could be improved by going digital?

More surveys.

Going digital makes it easier to see where money is going and coming in real time. There are issues because of it's better to have face to face with actual physical papers and documentation for visual representation.

I'm going to have to agree with a majority of these comments about returning the kiosks for travel pay.

Appointments.

The VR&E process should become completely digital rather than printing, signing, scanning and emailing every document.

This is more of a semantic problem, but it would be nice to have an html coding of some of the pdfs on the VA site for easier parsing through services and requirements for certain programs.

Every single DMV service could be improved by going digital.

I thought that pretty much everything was already available digitally at this point.

Dependent ID’s

Online appointment scheduling. Trying to schedule an appointment with a Miami VA Hospital is an exercise in frustration. I went back-and-forth with 10 emails with women’s clinic for a confirmation of an appointment and on the day of the appointment someone had canceled it. It’s a circus at the Miami VA hospital, a slap in the face every veteran. Please implement online scheduling and see if this hospital can get it together.