Posted on Oct 27, 2022
Why do I need to set aside 2-4 hours if I want to contact my VA clinic or my local VA hospital?
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Even then I often do not reach anyone, nor can I leave a message. For over a year I have been told that the delay is due to "we are experiencing a greater than normal number of calls." What is the basis for normal? 1995?
Posted 2 y ago
Responses: 7
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Simple, because you don't have the choice to be covered by the VA at an open market provider. If the VA had to complete for your business, they would.
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I assume this is just you venting (understandable) and not expecting a real answer.
However, when I talk with the VA I have a lot more success using VA messaging and sending a message to my primary care provider (his nurse reads it and usually calls me back anywhere from a few minutes to a few hours later).
However, when I talk with the VA I have a lot more success using VA messaging and sending a message to my primary care provider (his nurse reads it and usually calls me back anywhere from a few minutes to a few hours later).
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What are you trying to get done? Have you sent the office you are contacting an email through the secure messaging system on the Health EVET system? I use it most of the time and they will respond back or call me directly. Saves time instead of calling in
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