Posted on Dec 28, 2013
Worst Feeling? Explaining to a Soldier why the COC felt the need to deny their award.
62.9K
499
239
17
17
0
I was reading through a few other awards threads on here, and it got me thinking about all the awards I've submitted Soldier's for that have either been lost by S-1 shops, denied due to "insufficient rank" or the quota system.<div><br></div><div>I can't help but feel that, regardless of the reason, that Soldier, deep down, just got a little bit more bitter and resentful towards the military, and that always breaks my heart slightly...</div><div><br></div><div>What do you guys tell yourselves in these situations? How do you rationalize this, or try to take away some of the sting when a deserving Soldier will not be receiving an award for reasons you can't enthusiastically explain?</div><div> </div><div>UPDATE</div><div> </div><div>Also, a follow up question would be: "what would be an ideal awards processing system to you?". What would implementation look like?</div>
Edited 12 y ago
Posted 12 y ago
Responses: 78
This may sound controversial but walk with me for a minute. Should Command be the approval for awards? The only rational for approving, disapproving, or downgrading and award is the write up, correct? How about all awards be sent to centralized approval board? That takes out all external influence. The write up shouldn't even include the persons rank. The board reads the write up and says yes this merits this award or not.<div>If command has nothing to do with the promotion of it's senior ranks (centralized promotion boards) then why include the awards?</div><div>The rational for one excludes the other.</div>
(69)
(0)
PV2 Duane Schlender
Juat one problem with that.. Politics will get involved and demand names or push people through with special marks/notations on the award letter margins and it would still get abused. That, and politics would control the board. Just like everything else. The real problem is politics and greed. Eliminate those and things will improve because people will gain top military ranks based on soldier skill and merit vs. Political in roads. Its really that simple im affraid.
Read the award prerequisites for the army silver star vs. The army medal of honor. That should tell you everything you need to know. So many MOH deservind soldiers have silver stars because politics didnt want to use them as a promotional advertisement.
Read the award prerequisites for the army silver star vs. The army medal of honor. That should tell you everything you need to know. So many MOH deservind soldiers have silver stars because politics didnt want to use them as a promotional advertisement.
(0)
(0)
SGT Jeremiah White
CSM Mike Maynard And yet, in almost any unit in the Army, the Specialist is less likely to get the award, or more likely to get it downgraded because commands, in direct violation of regs, attach rank requirements to awards.
(1)
(0)
MAJ (Join to see)
One central submission point. Just a DOD ID number to identify the individual - no name or rank. No stupid submission timelines of 120+ days prior to presentation date.
I like how you think, SSG Robert Burns !
I like how you think, SSG Robert Burns !
(1)
(0)
SFC Rick Forlines
SSG (Join to see) - When questions over a retirement award arose in my time, I suggested an AAM and told to the CSM to go parade himself, having endured the screaming idiot far too long already. The same son-of-a-bitch who had an MSM stuck on him for duty performed by a subordinate.
(1)
(0)
First off, don't tell the soldier what you have done. I myself have been recommended for an award that my 1sg had no right to down grade, but my 1st line leader allowed it to happen. Now in my position, I've recommended my soldiers for awards that my co or 1sg have denied and I walked into their offices and told them<div>To their faces they had no right to deny, then told them if they read regulations and expected me to uphold the standard they would do what is right and send the award to the approving or denying authority!!! Never tell a soldier that you have put her/ him in for an award until it has been approved! Don't be the cause for bitterness against command!!!</div>
(56)
(0)
(0)
(0)
SGT Sam Harvey
That’s the whole point when you put someone’s name in don’t say anything until it’s been approved!
(1)
(0)
CPL Luke Ediger
CSM Mike Maynard Yet you let it happen all the time when you were CSM of 1-1. You kicked back several awards for medics because they weren’t E-5s so they didn’t deserve the ARCOM they got recommended for.
(1)
(0)
CSM Mike Maynard
That's not true CPL Luke Ediger - it never had anything to do with rank. It was always that whoever wrote it up, did not write ARCOM-level bullets, and yes, I did kick them back, to give them the opportunity to re-write if they believed that the Soldier had ARCOM-level performance. AAMs were for those exceeding expectations, ARCOMs were for those far exceeding expectations.
(0)
(0)
I was put up for an MSM and denied because I was not an E-7, even though the bullets supported an MSM. I don't think its fair and I can see where the Soldier can be a little bit more resentful. It is not the first time it has happened and probably won't be the last. In the end I ended up with an ARCOM.
(21)
(0)
GySgt (Join to see)
I resemble that remark except that I’ve heard the threshold in the Marines wa Master Sergeant. I was a Hunny nominated and it got downgraded. I also agree that the awardee should not be told because it always has a risk of being downgraded.
(0)
(0)
CSM (Join to see)
“Fair”, fair is a ball hit between 1st and 3rd. It’s got nothing to do with Awards. If the policy says E7 and above..... well, kind of speaks for itself... I hope your MSM was downgraded to the appropriate rank and approved!
(0)
(0)
MSgt Brian LaRochelle
Yep-Same here... Air Force decorations reg. doesn't specify a grade restriction for MSM, but because I was an E6 at the time, I wasn't even considered. Had to accept an AFCM for 30 year's service.
(0)
(0)
SGT (Join to see)
Same here. 4 of us Put in for MSM's. The E6's got the award, the 2 E5's were downgraded to ArCom....
(1)
(0)
In my platoon, I took our comm vehicles and made sure each one was fully mission capable after months of them being neglected with multiple mechanical issues (we had vehicles that were SL items to our radios). One of my SSgts thought I should be awarded a Navy Achievement Medal, but my Comm Maintenance Officer who I never got along with refused it because he thought if I was going to get out it was a waste of an award. Everyone in my platoon who knew was in disbelief over what happened. In the end that was one of the biggest things that made up my mind to not reenlist. The day I started my terminal leave, my Company CO stopped by since I was his company comm tech when he was the Company CO of one of the line companies. He in front of the platoon got on him about why I wasn't reenlisting, and everyone saw my Maintenance Officer grovel and search for words. An award may not seem like much, but to the individual it may make a world of difference to the individual, and if you have to tell someone why their award was denied make sure you choose the words you use carefully.
(13)
(0)
SFC Michael Hasbun
And that's the inevitable end result I hate to see.. little things like that leading to a Soldier/Marine deciding to leave the service...
I know it wasn't the primary reason, but it doesn't help, and this is one area that shouldn't be a contributor to people's negative opinions of the military. Awards are meant to be a positive thing, but even this we've somehow managed to make a negative..
(2)
(0)
Cpl Ray Fernandez
I never had a negative opinion of anything military related other than that specific Warrant Officer. I think at least some level of acknowledgement of a service member's efforts should be recognized and if someone on the chain decides to deny or downgrade the award, some degree of tact needs to be used. It isn't supposed to be a negative, but some how taking out some measure of tact and consideration of the award nominee needs to be made when expressing and explaining the decison. I would have probably taken things better had my Warrant Officer kept his mouth shut, but he may have been a decent tech, but his leadership and interpersonal skils were lacking.
(2)
(0)
SGT Eric Knutson
Napoleon has been quoted as saying "A man will go that extra distance for a little piece of ribbon." I probably misquoted that, but the same thing still rings true today. Personally I tried not to say anything until I had it actually in hand (preferred for the CO to just surprise the troop when they were called up to receive the award)
(1)
(0)
I have seen awards denied for many reasons and downgraded for others. I for one am absolutely against someone getting a PCS award for doing what was expected of you. Awards are for above and beyond not what you were supposed to do in the first place.
However to give the same award to someone who has spent a year out on patrol in a combat zone as you would to that OPS SGT who sat in an air conditioned TOC is disgraceful.
(11)
(0)
SFC Michael Hasbun
Perhaps its time to extend the V device to include AAM's as well ? Or at least allow them in theater to grant more award options in theater.
(1)
(0)
SSG (Join to see)
I know medics who got shot at put in for the Silver Star. The award was denied because the Command felt that the Medic was simply doing his job. He had a ambulance blown up from under him! walked away from it. got his patients out of the Ambulance treated them and the others injured by the blast.
(0)
(0)
Thats when it is the NCOs (or first line) job to print the regulation stating that you can not reject an award for these reasons, take it to the S shop and make sure it goes up to higher. If higher does the right thing and it still happens to get downgraded then so be it. Getting a downgraded award is still better than no award based on "ILLEGAL" quotas and rank.
(9)
(0)
SFC Michael Hasbun
Every time I hear IG and awards used in the same conversation, the retort I always hear is " we don't OWE you an award at all, if you receive any award, you should be grateful".
(1)
(0)
SGT (Join to see)
CSM Maynard,
My original post would have included something along the lines of what you stated. I had typed almost 500 words on this subject before I realized I was focused on a few specific situations and I was not writing for the good of the group, but out of personal frustration. I edited it to be as it is now. Thank you for the post though you stated what I intended to originally.
(0)
(0)
SFC(P) (Join to see)
CPT Telesco,
My unit is going through that exact experience right now for our EOT awards. Everyone that was submitted for an ARCOM that is a SSG or below (with about 10 exceptions battaliion-wide) is having the award re-written as an AAM instead of having the approval authority downgrade them.
(0)
(0)
CSM Mike Maynard
CPT Telesco - Are AAMs downgrades for ARCOMs in theater? I was under the impression that AAMs were downgrades for MSMs and ARCOMs were downgrades for BSMs.
It sounds more like you've been requested to re-write based on the achievements not being as "combat-related" as they need to be for BSM/ARCOM.
(0)
(0)
I went through the same situation with one of my "underlings" last year when he PCS'd from a TRADOC unit where he performed the duties of my position, as well as assist in the mentoring of me once I came on board as the Sr Instructor and when I submitted him for an MSM with quantified bullet comments, it was downgraded at BDE because he was only a SSG. I explained to him that all levels up through BN had endorsed and recommended the award as is, but due to "politics" at BDE it was downgraded. In the end he was happy to be going back to a line-unit after teaching at the schoolhouse for almost 4 years. Unfortunately politics most always trumps a deserving award.
(7)
(0)
SFC Michael Hasbun
That's a shame, I'm willing to bet that was an otherwise very rewarding special duty assignment... Shame to end it that way..
(0)
(0)
SFC (Join to see)
Politics is one thing I will never understand in this world. I hate reading about someone who deserved more, but didnt get it because of "Politics"
(1)
(0)
At the risk of getting a lot of "thumbs down", let me explain awards for the guy who has to approve or deny a lot of them. For the record, my philosophy is one that I heard when I was a 1LT, "everyone leaves with an award or Art 15". I have encouraged, through an official policy letter, the attitude that awards should be liberally given for PCS moves and specific achievement. I went 12 years in a row, of my 29 year career, without getting an award due to lazy commanders and don't want that to happen to anyone else.
As part of my letter, I explain that the level of award is based upon performance and responsibility. You can be the best Gate Guard that God ever made, but I am not going to give you the same award as an "OK" First Sergeant. I think Soldiers often get confused by this and think that it is because of rank, when it is actually a reflection of the much greater difficulty in executing a job with that greater responsibility.
In my brigade, all ARCOM or higher awards are vetted by my CSM who makes a recommendation to me, yay, nay, or let's discuss. What both of us have found is that not enough leaders are having a frank conversation with the Soldiers they are putting in for an award that they will "only" receive an ARCOM or MSM. I have had several DA 638 come to me for LOMs for a SFC Section Leader or a LTC who never commanded. I have found that too many submitters want to be the hero to that Soldier and get them their first ARCOM/ MSM/ LOM, but that does a disservice to others that receive the same award for doing a better or more difficult job. Soldiers should be happy to be recognized for service or achievement and not think this is a game where he who has the highest award is the winner.
If your SSG gets an ARCOM with 3/OLC, tell them to be happy, that is certainly more than this COL has.
As part of my letter, I explain that the level of award is based upon performance and responsibility. You can be the best Gate Guard that God ever made, but I am not going to give you the same award as an "OK" First Sergeant. I think Soldiers often get confused by this and think that it is because of rank, when it is actually a reflection of the much greater difficulty in executing a job with that greater responsibility.
In my brigade, all ARCOM or higher awards are vetted by my CSM who makes a recommendation to me, yay, nay, or let's discuss. What both of us have found is that not enough leaders are having a frank conversation with the Soldiers they are putting in for an award that they will "only" receive an ARCOM or MSM. I have had several DA 638 come to me for LOMs for a SFC Section Leader or a LTC who never commanded. I have found that too many submitters want to be the hero to that Soldier and get them their first ARCOM/ MSM/ LOM, but that does a disservice to others that receive the same award for doing a better or more difficult job. Soldiers should be happy to be recognized for service or achievement and not think this is a game where he who has the highest award is the winner.
If your SSG gets an ARCOM with 3/OLC, tell them to be happy, that is certainly more than this COL has.
(5)
(0)
SSG (Join to see)
Sir,
I fully agree with you on most points namely the performance-responsibility portion. The issue I have with the current system/your post is that the rank-experience should also be taken into account. If a high speed SPC takes over for a CW2 position due to a series of unfortunate events, and that position traditionally earns MSMs or ARCOMs. It would seem unfair for the Soldier to assume all roles and responsabilities for 6 months of a 1 year tour and not recieve more than an AAM. This junior Soldier most likely went and worked his butt off to accomplish the mission. I have seen this happen exactly as written in one situation and have also seen a SGT take over for a MSG 3 times with the same result. I think that the system is flawed but can be fixed through the following:
-If a SPC/SGT or undeserving rank is being recomended for an MSM that the recommender should be asked to come brief you and the CSM.
-I also think that strict enforcement on the CoC to send awards through the appropriate channels for the originally recomended award even if they recomend to downgrade the award.
-An open mind to the situation.
I am happy to elaborate on anything further but have seen stellar Soldiers give their everything, receive outstanding counselings from COLs and LTCs in charge of their section, and still feel like they underperformed because of a downgraded award.
-SGT A
I fully agree with you on most points namely the performance-responsibility portion. The issue I have with the current system/your post is that the rank-experience should also be taken into account. If a high speed SPC takes over for a CW2 position due to a series of unfortunate events, and that position traditionally earns MSMs or ARCOMs. It would seem unfair for the Soldier to assume all roles and responsabilities for 6 months of a 1 year tour and not recieve more than an AAM. This junior Soldier most likely went and worked his butt off to accomplish the mission. I have seen this happen exactly as written in one situation and have also seen a SGT take over for a MSG 3 times with the same result. I think that the system is flawed but can be fixed through the following:
-If a SPC/SGT or undeserving rank is being recomended for an MSM that the recommender should be asked to come brief you and the CSM.
-I also think that strict enforcement on the CoC to send awards through the appropriate channels for the originally recomended award even if they recomend to downgrade the award.
-An open mind to the situation.
I am happy to elaborate on anything further but have seen stellar Soldiers give their everything, receive outstanding counselings from COLs and LTCs in charge of their section, and still feel like they underperformed because of a downgraded award.
-SGT A
(2)
(0)
BG (Join to see)
SSG (Join to see) - Agree with the points you outline. I often let the recommender tell me why the Soldier deserves the award if it is not obvious in the writeup. Many times, their reasoning is sound, but they didn't put that all into words on the document. They revise and then I approve. Secondly, the CoC is REQUIRED to pass the award along to the level that can deny it. Failure to do so is a good way to get an IG complaint. For example, I could get a request for a Medal of Honor and all I am allowed to do is recommend downgrade or disapproval and it still has to go all the way to the SECDEF to determine a final answer. Lastly, don't tie your level of performance to the award you receive. Often these are not on par. Battalion Commanders are always going to get an MSM for command whether they did a great job or just OK. The important thing is what is reflected on your eval - that's what is going to get you promoted - not a piece of cloth on your ASUs.
(0)
(0)
I recently came off of a mobilization where end of tour awards were a very big sore spot. Once the smoke cleared, there were 3 companies with 4 MSMs each, and an HHD with 14 MSMs. We were told that we could only submit 4 per company. My CO submitted more than that, and one of our Soldiers overheard several individuals saying they were going to send them back due to grammar issues. One MSM (which was eventually approved) was sent back because there was too much "fluff" but the same "fluff" was straight off this Soldier's NCOER.
Not once did anyone in the "approval section" came straight out and said we submitted too many of any type of award; they just sent them back for "correction" until the deadline for submission had passed.
I have two firsthand experiences that lead me to believe that rank was the only thing awards were based upon. First - my CO was on con leave, and I was the acting CO. I was reviewing awards, and noticed that one individual's had been returned with a note "should this be at least an ARCOM" (he was awarded an AAM) and Second - after the awards ceremony, I was approached by the BN XO, who offered congratulations and added, "that's a prestigious award, *for a lieutenant*."
Now that my rant is over, here is what I think should have happened (and what needs to happen):
The recommender submits the award through their CoC. It is sent to S-1 who validates the personnel data ONLY. Then it moves through the review process. There are boxes on the 638 for each approver in the chain to either approve or disapprove, upgrade or downgrade. No one should be reviewing awards for grammar and spelling once it is submitted. If the Company Commander and 1SG don't know basic English, then they should be willing to ask someone for help BEFORE it is submitted. You should not have to write at a Pulitzer Prize winning level to submit an award.
(5)
(0)
CPT Catherine R.
Background: I was a BN S1 in Iraq and dealt with the end of tour awards first hand.
As an S1, I can tell you there was no % for different levels of awards that would be approved. I can tell you that while a Soldier may think they did something MSM/BSM worthy, a Soldier (specifically Jr. Soldiers) level of influence is significantly different based on the level of Command they serve at.
We had 4 companies in the BN I deployed with. an HHC and 3 lines. The line companies had platoons/teams under them while HHC was staff (typical Bn makeup). When it came time for EOT awards submissions my staff noticed that there was a really high number of BSM/MSM requests coming up from the Companies. We reviewed them and send them to the BN Command team as requested. Our BC saw the same and asked the Company commanders why the awards were written up at the levels they were.
What we found was that the Team leaders (SFC/1LT's) decided that since they ran teams and didn't screw anything up then that was BSM worthy. They were putting in almost every Soldier on their team for a BSM (effectively negating the value of that award). They didn't want to downgrade them so the BC recommended a downgrade and sent them forward. All of those got downgraded at the approval authority!
The Company Command teams (CDR/1SG) got BSM's, but their level of responsibility warranted it). The BN CDR, CSM and XO got BSM's, again, based on level of responsibility and the majority of staff primaries received MSM's. We had a few Company XO's complain due to the Staff OIC's (1LT's) getting MSM's and they (also 1LT's) received ARCOMS. What they couldn't see was that they set themselves up for failure. A BSM CANNOT be downgraded to an MSM, they have to be downgraded to an ARCOM. If they had just written the award as an MSM they likely would have gotten it! We also had 2 MAJ's complain that they only received ARCOM's, again, it was based on their level of responsibility.
All said, we gave approximately 400 EOT awards, the majority of which were ARCOM's. We had a handful of BSM's and MSM's and a slither of AAM's.
As an S1, I can tell you there was no % for different levels of awards that would be approved. I can tell you that while a Soldier may think they did something MSM/BSM worthy, a Soldier (specifically Jr. Soldiers) level of influence is significantly different based on the level of Command they serve at.
We had 4 companies in the BN I deployed with. an HHC and 3 lines. The line companies had platoons/teams under them while HHC was staff (typical Bn makeup). When it came time for EOT awards submissions my staff noticed that there was a really high number of BSM/MSM requests coming up from the Companies. We reviewed them and send them to the BN Command team as requested. Our BC saw the same and asked the Company commanders why the awards were written up at the levels they were.
What we found was that the Team leaders (SFC/1LT's) decided that since they ran teams and didn't screw anything up then that was BSM worthy. They were putting in almost every Soldier on their team for a BSM (effectively negating the value of that award). They didn't want to downgrade them so the BC recommended a downgrade and sent them forward. All of those got downgraded at the approval authority!
The Company Command teams (CDR/1SG) got BSM's, but their level of responsibility warranted it). The BN CDR, CSM and XO got BSM's, again, based on level of responsibility and the majority of staff primaries received MSM's. We had a few Company XO's complain due to the Staff OIC's (1LT's) getting MSM's and they (also 1LT's) received ARCOMS. What they couldn't see was that they set themselves up for failure. A BSM CANNOT be downgraded to an MSM, they have to be downgraded to an ARCOM. If they had just written the award as an MSM they likely would have gotten it! We also had 2 MAJ's complain that they only received ARCOM's, again, it was based on their level of responsibility.
All said, we gave approximately 400 EOT awards, the majority of which were ARCOM's. We had a handful of BSM's and MSM's and a slither of AAM's.
(0)
(0)
Thats when it is the NCOs (or first line) job to print the regulation stating that you can not reject an award for these reasons, take it to the S shop and make sure it goes up to higher. If higher does the right thing and it still happens to get downgraded then so be it, but annotate it. Getting a downgraded award is still better than no award based on "ILLEGAL" quotas and rank.
Asking that an award be rewritten is another atrocity, awards should be submitted if they require downgrade so be it, but don't send it back to me and simply say change it to one lower, but keep the same bullets. Thats not how its supposed to work. I want it in writing on the 638 why you think my soldier doesn't deserve this award, when we never even saw you outside of you warm CHU during this whole "exercise"! All in all commanders are scared to put their name on something that isn't right, they dont give certain awards to certain ranks we all know that, but they don't have the guts to annotate that on the 638 either, because they know it is wrong and out of regs and self incriminating!
So my point if you cant sign your name to it for the world to see then you shouldn't be doing it in the first place.
(5)
(0)
Read This Next

Awards
Army
Mentorship
Motivation
AR 600-8-22
