Vestas Wind Systems

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Manager, Repair Service Center

Portland, OR

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Harness the power of wind and shape the future with a job in renewable energy at Vestas! Build an exciting and rewarding career with a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

As a Repair Service Center Manager, you are responsible for the overall financial and safety performance for your assigned region. Working with your direct reports and matrixed reports, you will build a business plan to meet your budget target and monitor that your Field Service Manager (Sales Manager) is implementing to the business plan. Working with the Repair Managers that are matrixed into your position and the direct report Field Support Coordinator, you will ensure the repair projects that are won are safely and profitably completed and invoiced in a timely manner

Responsibilities

Responsible for the safe execution of turbine repair work in your assigned region. The right candidate will embrace corporate safety standards and ensure team members are properly trained and comply with organizational standards.

Profitable execution and timely close out of repair projects in your assigned region

Train and Develop your Field Service Manager to build a business plan to meet budgets including: technician requirements, customer agreements, product capabilities, tool forecasting, and part availability.

Work with the Repair Managers in your region to hire, train, develop and coordinate 20-30 technicians to safely complete all assigned work and meet the necessary skill set demands

Build and foster effective internal partnerships. Interface internal departments to resolve customer concerns. Communicate status of the business within your assigned region to relevant internal and external stakeholders.

Develop and mentor managers at Vestas service contract sites to efficiently complete turbine repair work that is out of scope from their service contract. This repair work is generally for major corrective and infrequently completed repairs.

Support organizational continuous quality improvement processes to reduce defects in parts, repairs, and service.

Qualifications:

5 - 7 years of experience as a project manager, project supervisor, or other management experience, in a related service, industrial or manufacturing setting; demonstrated ability to build and direct an ever-growing team / operation.

General technical and managerial background with experience coordinating teams in industrial environment

Valid driver's license, passport, and ability to travel as needed. (up to 25%)

Proficiency in Microsoft Office Suite computer skills (Windows, Word, Excel, Power Point, and Outlook)

Skilled technical understanding of mechanical and electrical systems to develop repairs.

Professional English communications skills (verbal, active listening, written, meeting management, presentation)

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Competencies

Highly motivated with demonstrated accountability and ownership; functions effectively in a time-sensitive environments of rapid change and conflicting demands; enjoys multi-tasking; demonstrates a sense of urgency in meeting commitments

Great leadership skills; demonstrated ability in coaching, mentoring, motivating and developing employees to achieve a highly aligned, motivated, and engaged team. Converts strategy into action-oriented goals and communicates the direction with enthusiasm.

Demonstrated continuous improvement and quality methodology skills; effective issue resolution and structured problem-solving methodology; recommends and motivates improvements in existing products / services to better meet customer needs.

Experienced with customer interaction and business development. Ability to interact frequently with others in a professional and courteous manner.

Effective change and conflict management; proven decision-making ability with balanced risk taking; applies expertise to get results leveraging group interaction and areas of specialty.

Physical Requirements

Ability to complete a 200 - 400 foot pre-employment climb test, pre-employment physical and drug screen, criminal background check, and driving record check.

What we offer

We offer an exciting job with great opportunities for professional and personal development in an inspiring environment with the energy industry’s global partner on sustainable energy solutions. We value initiative, responsibility and the balance between creativity and quality in all solutions, and this is your chance to make your mark on our service strategy. You will become part of a committed team in a highly professional environment with a solid technical commitment.

Attractive salary and one of the most comprehensive benefits plans in the industry

Great benefits coverage that includes dental and vision

Generous Flexible Time Off (FTO) policies

Great 401(k) plan (with employer match)

Tuition assistance

CCPA Notice for California Applicants

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.