CWO2 Eric Johnson

Coast Guard | Finance and Supply

Dates of Service: no date specified

RETIRED

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ERIC S. JOHNSON 164 Rock Ranch Road Picayune, Mississippi 39466 Contact Number: 601-916-9925 Email: ericj601@yahoo.com PROFESSIONAL SUMMARY: Exceptional leader, strategic planner, project manager, and team motivator offering successful administrative, managerial, and instructional experience. Performance areas include all facets of business administration and management encompassing human resources management, executive administration, personnel administration, public and international relations, protocol, education and training, program management and analysis, and customer service. Core competencies include: Strategic planning, organizational management, executive communication, human resources (HR) management, strategic business planning and optimization, process improvement and analysis, quality assurance, training and workforce development, transformation/change management, relationship building and management, corporate communications, public relations, budgeting and finance, asset management, work management, project management, budget and resource management, office administration, oral and written communications, personnel supervision and management, applied ingenuity, attention-to-detail, analytical reasoning, information and data management, self-management, problem solving, loyalty, integrity/honesty, objective reasoning, and creative thinking. Human Resources: Strong background in human resources management (HR), office administration, staffing, classification, labor relations, employee relations, Equal Employment Opportunity (EEO), employee development, compensation and benefits, information management, records management, and education and training. Knowledge of and skill in applying an extensive body of human resource (HR) policies, procedures, and operations sufficient to perform a variety of support assignments in various specialties. Possess a sound working knowledge and practical understanding of human resources management functions, theories and techniques, and basic relationships of the various disciplines. Program Management/Analyst: High level of skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. Versed in developing new or modified work methods, organizational structures, management processes, and/or program administration procedures. Expert knowledge of a wide range of qualitative and/or quantitative methods to participate in the assessment and improvement of organizational plans and programs for conducting major operations such as rescue, mission and flight operations, tactical airlift, deployment, mobilization or similar operations. Versed in evaluating the effectiveness of contingency/readiness programs. Possess working knowledge of operational and supporting plans’ crisis response, consequence management, and installation recovery procedures and resources. Ability to execute the sequence and timing of key operational events and milestones, and planning actions as related to actual events. Supply and Logistics Management: Mastery of the concepts, principles, practices, and regulations of budgeting and financing for mission-related programs and services sufficient to analyze national level programs and/or exceptionally large and complex programs. Expert knowledge of a broad range of logistic program relationships; maintenance and integrated logistics principles, policies, and procedures, automated supply systems, and a wide variety of logistics support activities such as: the design and development, procurement, production, storage, distribution, maintenance, transportation, utilization, and disposal of material. Expert knowledge of the regulations, principles, and practices of supply chain management under peacetime and wartime conditions to direct and manage a regional supply operation. Emergency Management: Knowledge of emergency management program concepts and procedures with a good understanding of local and regional military capability, and related municipal, county, state and federal emergency management programs. Sound knowledge of health, safety, and environmental requirements as outlined in applicable standards, regulations, and technical orders; and natural disaster response procedures, training techniques, and use of special equipment. ERIC S. JOHNSON Page 2 Contract Administration: Possess in-depth knowledge and understanding of acquisition planning, contract performance management, interpretation of contract law, business strategy solicitation, compliance with federal acquisition regulations including small business laws, contract awards and modifications, cost/price based acquisition negotiation, source selection, claims review, analysis and avoidance and dispute resolution, and simplified acquisition. Ability to monitor contractor performance for compliance with applicable laws, delivery schedules, payment provisions, inspections, etc.; provide guidance to contractors concerning obligations within contractual terms. In-depth knowledge of contracting laws in order to establish the best, most efficient contracting strategies in support of the operational contracting vision, mission, goals, and objectives; and review, analyze and recommend action on problem situations; Performance Assessment Methodology and skill in applying assessment methods to evaluate contractor’s in-house forces work against measurable performance standards. Skilled negotiator who utilizes sound judgment in awarding commissions and administering the terms and conditions of contractual agreements. Public Affairs and Relations: Expert knowledge of concepts, principles, and practices of a public affairs program; and written and oral communication principles, methods, and techniques to conduct and coordinate public affairs activities to develop intercommunication between the installation and a variety of audiences. Skill in gathering, evaluating, and interpreting data to identify potential problems, arrive at valid conclusions, and offer meaningful recommendations and/or resolutions. Skill in working with people to maintain effective working relationships with groups interested in or affected by public affairs programs or policies, and producing written information conveying complex information to foreign audiences with different levels of understanding. Ability to present information orally in a logical, clear, and concise manner to audiences with differing levels of comprehension. Leadership: Exceptional leader with the ability to galvanize team synergy to elevate organizational performance and employee morale; prioritize tasks to accomplish maximum results; decisive and confident decision-making skills. Offer a rare combination of superior interpersonal and human relations skills coupled with the unique ability to coordinate group efforts toward attainment of common goals. Know and understand worth and dignity of subordinates and successfully integrate this human element in daily leadership. Skilled negotiator with a strong background in building and maintaining quality business relationships. Proven ability to organize teams and resolve problems in high-stress situations promptly and effectively despite any limitations. Proactive problem solver who takes initiative in addressing problems and implementing creative solutions while working within strict regulatory frameworks. Computer Skills: Microsoft Word, Excel, PowerPoint, and Outlook. PROFESSIONAL EXPERIENCE: 04-2012 to 09-2018 Locomotive Engineer, 40+ hours/week Union Pacific Railroad, New Orleans, LA Responsible for the safe and efficient operation of trains, locomotives, and Electric Multiple Unit (EMU) equipment that Union Pacific (UP) operates. Operate UP passenger and work trains throughout UP territory in a safe and efficient manner in accordance with all operating and safety rules and instructions. Apply knowledge of territory, including terrain, grades, curves, and grade crossings, in order to give prescribed warning signals and to otherwise operate the train in a safe manner. Perform ground and on-board inspections that include train control apparatus tests, brake tests and other appropriate engine tests. Monitor gauges, cab signals and other instruments and respond to signal alarms and notifications. Monitor radio for information and instructions from train crews or rail traffic controllers and transmit messages via radio. Respond to unusual conditions such as broken rail, defective third rail and catenary, fouled track or fire on board. Control the movement of trains by operating speed and brake controls in response to signal and track conditions encountered and according to the operating schedule. Communicate via radio with rail traffic controllers, yardmasters and train crew members. Maintain alertness and a constant lookout ahead, do not allow distractions to interfere with the safe and efficient operation of the train. Secure train at completion of trip and/or while in yard service. Complete required paperwork. ERIC S. JOHNSON Page 3 Read, understand, and comply with bulletin orders, train orders, and general orders. Effectively troubleshoot and resolve mechanical and operational train issues encountered while in route. 06-2010 to 08-2011 U.S. Coast Guard Legare, Portsmouth, VA Contracting Officer (Chief Warrant Officer, W2), 50+ hours/week; $92K/year Masterfully orchestrated the cost-efficient day-to-day operations of a high volume department, providing effective leadership and guidance to four separate work centers of 18 personnel. Expertly functioned as the senior business advisor responsible for the overall administration of all contractual actions and operating budgets. Performed the duties of an inventory control officer in charge of managing $820K of Operating Material and Supplies. Maintained the operational effectiveness of the ship by maintaining $718K in logistics operations with Supply Managers of multiple accounts as well as over $6K in FEDEX and UPS packages. Worked tirelessly over five base service contracts while insuring the highest quality of customer service to USCG San Pedro base facility. Duties included acquisition planning, business strategy solicitation, compliance with federal acquisition regulations including small business laws, contract awards and modifications, cost/price based acquisition negotiation, source selection, claims review, analysis and avoidance and dispute resolution, simplified acquisition, and contract administration. Solicited proposals and quotes, determined responsive/responsible bidders and recommended award submission. Analyzed and translated complex customer technical needs into government business and contracting strategies. Reviewed contractors proposed procurement actions from the standpoint of propriety. Disapproved procurement from private sources in those instances where same or similar items could be procured at less cost from Government sources. Thoroughly reviewed procurement documents to ascertain the necessity for purchase, extent of completion, reasonableness of quantity and price, and for compliance with contractors purchasing prior to approval. Maintained good working relationships with contractor personnel, discussing with their representatives the Government’s policy in connection with probable approval or disapproval of specific proposed or completed actions advising them as to the intent or interpretation of contract clauses, Government requirements in respect to compliance with regulations covering various phases of operation specified in contracts, and similar matters. Prepared system review reports and developed applicable surveillance plans for monitoring contractor compliance. Ensured proper closeout of completed contracts, assuring final reports have been delivered and accepted, and that claimed costs were allowable, allocable, and reasonable. Utilized excellent communications skills in collaborating with other departments and vendors to ensure that procurement goals were met. Conducted conferences with contractors in order to negotiate services. Conducted extensive and sophisticated cost and financial analyses, utilizing sound economic principles and a variety of quantitative techniques including the learning curve and regression analysis. Performed in-depth evaluations of the financial and technical capabilities of various contractors, using sound judgment in awarding commissions and developing the terms and conditions of all contractual arrangements. Utilized knowledge of contracting principles, laws, regulations, and procedures in planning, developing, implementing, and maintaining all aspects of the administration of one or more major systems contracts. Employed creative problem solving skills in developing acquisition strategies that achieved the desired outcomes while working within the legal framework of the Federal Acquisition Regulation System. Logistics Management: Determined readiness requirements, including emergency supply support plans, tactical and strategic movement of personnel, material, and units. Provided technical advice and assistance on development and implementation of readiness mission capabilities associated with: critical cargo and passenger movement, supply chain management, equipment, warehousing, deployment/reception and deliberate planning and operations, and plans, programs, resource agreement, policies and procedures. Reviewed and evaluated contingency programs and activities as well as methods, procedures and processes, and systems used to accomplish contingency activities and functions; initiated corrective action as necessary. ERIC S. JOHNSON Page 4 Evaluated effectiveness of contingency support; assessed readiness, discipline, efficiency, and economy of subordinate units and reported findings to the Commanding Officer. Conducted readiness exercise and evaluation activities. Reviewed inspection reports, conducted inspections, and oversaw and managed readiness exercise evaluations. Analyzed supply contingency readiness programs and plans and provided advice and assistance to logistics personnel, and accomplished long-term planning for the unit’s capability to support operational readiness and quality of life services. Provided technical advice and guidance to logistics personnel in operating a stock point and the provision of stocked material via in-house procurement and contracting service; inventory control of assets; receipt, storage, issue, and delivery of material and equipment; and long-term storage of wartime reserve stock material, equipment and parts. 08-2006 to 06-2010 U.S. Coast Guard, Integrated Support Command, San Pedro, CA Senior Chief Food Service Specialist and Contracting Technical Rep. (E-8), 50+ hours/week; $92K/year Utilized effective team building and leadership skills in coordinating the efforts of subordinates, achieving record meal sales and overseeing an unprecedented 200% increase in patronage. Implemented a highly successful Coast Guard dining facility automation management program that yielded a 99.93% inventory accuracy level, the highest rating achieved at the facility in over two years. Presided over a number of key dignitary visits to the facilities, providing excellent service to guests such as the Commandant, the Pacific Area and District Eleven Commanders, and over 20 Congressional visitors. Achieved the grade of “outstanding” from the Pac Area Food Service Advisory Team, reflecting excellent customer service, sanitation, and paperwork management. Trained and mentored personnel in the specialized skills required of the culinary trades. Provided seminars to 20 independent duty personnel. Participated in the International Trade Education Internship Program providing valuable culinary arts instruction to high school students and interns. Displayed great initiative in directing multiple habitability improvement projects, including a renovation of the dining hall, an overhaul of four duty rooms, and the construction of a new fitness center. Awarded the Coast Guard Achievement Medal for excellence in leadership as Chief Food Service Specialist. Human Resource Management: Responsible for all matters pertaining to a wide range of personnel/human resources topics including esprit de corps, welfare, health, job satisfaction, morale, utilization, and training of personnel in order to promote the traditional standards of good order and discipline. Exercised the necessary leadership to provide and sustain a mission-ready workforce to execute the command’s mission. Provided technical advice to management and staff members to identify and resolve human resource management problems, and to evaluate, design and develop programs and systems for improvements and enhancements. Utilized expert knowledge, resourcefulness, and seasoned judgment in making managerial decisions and generating actions, through supervisors, designed to solve not only internal operating problems, but also those caused by changes to work practices within other commands or imposed by higher authority. Contract Administration: Executed post-award contract performance management actions on a variety of contracts, such as those with cost reimbursement; and/or those with incentive arrangements. Evaluated contractor performance for compliance with terms and conditions of contracts and ensured timely submission of technical progress reports and performance metrics. Identified potential problems and made recommendations to senior leadership, and assisted in contract terminations, if appropriate. Maintained good working relationships with contractor personnel, discussing with their representatives the company’s policy in connection with probable approval or disapproval of specific proposed or completed actions advising them as to the intent or interpretation of contract clauses, company requirements in respect to compliance with regulations covering various phases of operation specified in contracts, and similar matters. Prepared letters, memoranda, documents, or reports that supported contractual actions or recommendations. ERIC S. JOHNSON Page 5 Protocol and Public Affairs: Provided oversight for Center’s protocol functions. Implemented, directed, and coordinated executive functions, services and activities. Represented the commander in interaction with other agencies at all levels. Responsible for unit programs and special projects. Represented the organization’s interest to congressional advocates and industry partners. Planned detailed itineraries and first class hospitality services for numerous distinguished visitors. Presided over a number of key dignitary visits to the facilities, providing excellent service to respected patrons including the Commandant, the Pacific Area Commanders, and over twenty Congressional visitors. 06-2003 to 06-2006 U.S. Coast Guard Thetis, Key West, FL Chief Food Service Specialist (E-7), 50+ hours/week; $80K/year Managed and supervised an annual budget of $312K, effectively allocating funds for multiple renovation projects that enhanced morale and improved the quality of life for the 84 personnel on board. Played a key role in the dramatic transformation of the ship’s living quarters, coordinating significant material upgrades to every berthing area, the crew’s lounge, the galley, and the mess deck. Orchestrated and executed the culinary preparations for multiple large scale events, including a change of command ceremony, three retirement ceremonies, and several elaborate holiday meals. Responsible for the creation and implementation of an intensive training program for crew members, including the establishment of a professional leadership program for junior enlisted personnel. Supervised seven personnel in their daily duties, working alongside them to ensure strict compliance with quality standards and safety guidelines. Steadfast dedication to quality and attention to detail earned the Food Service Division special honors in the Coast Guard’s 2005 galley of the year competition. Provided logistical support and technical expertise in multiple successful migrant interdiction operations. Awarded the Coast Guard Commendation Medal for superior service aboard the USCGC Thetis. Provided technical oversight for organizational programs associated with business processes, resource management (facilities, equipment, budget, stock control and infrastructure), organizational analysis, systems management, strategic planning, metrics and training. Established metric and analysis systems for departments to assess efficiency, effectiveness, and compliance with procedures. Provided technical guidance in the development of program goals, plans, policies, and procedures and work plans dealing with the development of installation strategic visions, evaluation of overall logistics process effectiveness, modernization, and transforming current business operations and support systems, and modifying logistics strategic planning. Participated in command investment reviews, budget planning, compilation, and funds execution. Directed departmental financial staff services. Engaged in command and departmental strategic plan formulation, development, and execution. Performed budget formulation work involving preparation of detailed analyses of annual and multi-year budget estimates for assigned organizations/programs into a consolidated budget request. Planned, performed, coordinated, and scheduled budgetary financing for new programs and activities of substantive nature on an extended basis. Compiled, consolidated, interpreted, and summarized budgetary data for preparation of supportive documentation and budget estimates accurately and in a timely manner. Inventory Control Officer: Provided authoritative leadership over the management of $820K worth of operating material and supplies. Maintained the operational effectiveness of the Ship by administering $718K in logistics operations with Supply Managers of multiple accounts. Personnel Management and Supervisory Responsibilities: Assessed and revised policies and procedures as needed to find ways to improve quality, timeliness, and efficiency of work. Provided proper guidance, direction and continuous feedback to subordinates on their strengths and weaknesses. Provided performance reviews that clearly communicated the adequacy of each individual’s performance. Identified and promptly addressed performance deficiencies. ERIC S. JOHNSON Page 5 Held employees accountable for satisfactory completion of work assignments. Created a positive and cooperative environment that enhanced staff morale, motivation, and retention. 04-2001 to 04-2003 Coast Guard Station Gulfport, Gulfport, MS Food Service Officer (E-6), 50+ hours/week; $60.6K/year Oversaw the efficient day-to-day operation of dining facilities and food service functions, including food preparation and service, staff leadership and development, expense control, profit and loss (P&L) analysis, operational budgets, procurement and accounting, inventory management, exceptional guest service, special events, catering, health, safety and sanitation compliance. Analyzed, projected, formulated, implemented, and managed annual operating budgets. Effective in streamlining operations for achieving maximum cost efficiency. Surveyed food preparation and distribution, ensuring variety, adequate seasoning, eye appeal, proper temperature, quantities, and guest acceptance. Meticulously planned, organized and catered special luncheons, breakfasts, change of command receptions and several other special events. Demonstrated the ability to make critical decisions independently and to partner with colleagues to identify and service unique client needs. Maintained a high energy, positive, professional appearance. Conducted extensive and sophisticated cost and financial analyses, utilizing sound economic principles and a variety of quantitative techniques including the learning curve and regression analysis. Performed in-depth evaluations of the financial and technical capabilities of various contractors, using sound judgment in awarding commissions and developing the terms and conditions of all contractual arrangements. Directed all supply functions to include procurement, tracking, receipt, stowage and distribution of all perishable and non-perishable supplies. Managed all aspects of item and monetary accounting, inventory stock control, shipping and receiving, classification, standard and environmental storage, security, transfer and issuance of supplies and equipment, warehouse operations, and customer service. Provided quality supply support and acquired a wide range of standard and specialized equipment and supplies through open market purchases using government credit card procedures. Reviewed purchase requests for completeness and adequacy of information in regards to specialized supplies, equipment, services or commercial requirements in terms of adequacy, consistency, non-restriction of specifications or descriptions, compliance with administrative requirements and certification of funds. Ascertained the suitability of equal substitutes. Researched, obtained, and developed source list of responsible vendors. Developed request for quotes using specifications that were clear and appropriate. Solicited oral or written quotes, and received and reviewed bids and quotes. Demonstrated exceptional knowledge in planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements. Chief Command Drug and Alcohol Program Advisor (DAPA): Functioned as the station’s Chief Command Drug and Alcohol representative and ensured compliance with federal and Coast Guard regulations. Served as an advisor to the commanding officer regarding drug and alcohol use and abuse within the command. Served as a coordinator concerning all drug and alcohol education, rehabilitation, identification, and enforcement efforts within the command. Facilitated the referral of an alcoholic or drug dependent person by the chaplain to a medical officer, Counseling and Assistance Center (CAAC) or another appropriate resource whenever assistance is required. 03-2000 to 04-2001 Coast Guard Eight District, New Orleans, LA Flag Quarters Manager (E-6), 50+ hours/week; $60.3K/year Event manager tasked with the preparation of ornate dinner parties for upper level commanding officers. Scheduled and coordinated the use of facilities or catering services for large events and receptions. Negotiated the details of event arrangements with clients and ensured the delivery of quality customer service. Organized and supervised every aspect of the dining facility ranging from financial matters and budgeting to scheduled repair and maintenance visits. ERIC S. JOHNSON Page 7 03-1998 to 03-2000 U.S. Coast Guard, Integrated Support Command, New Orleans, LA Food Service Officer (E-6), 50+ hours/week; $59.8/year Fulfilled the roles of Master at Arms, and Morale/Wellness Coordinator in a medium sized dining facility. Established and enforced nutritional standards for dining establishments based on US Coast Guard regulations. Investigated and resolved complaints regarding food quality, service, or accommodations. Provided effective supervision and organization of employees and kitchen staff, working to ensure strict compliance with quality standards and Coast Guard regulations. Surveyed food preparation and distribution, ensuring variety, adequate seasoning, eye appeal, proper temperature, quantities, and guest acceptance. Demonstrated the ability to make critical decisions independently and to partner with colleagues to identify and service unique client needs. 06-1997 to 03-1998 U.S. Coast Guard Cutter Winslow, Morgan City, LA Food Service Officer (E-5/6), 50+ hours/week; $53.8K/year Managed a state of the art in the culinary field while fulfilling the duties of onboard as OOD, MAA, and Boarding Team Member. Operated the ship’s dining facilities and helped to provide for the special nutritional needs of crew members. Served as onboard EMT, providing first aid support to injured personnel and responding to emergencies in a timely manner. Reviewed specific work procedures and problems in order to determine ways to improve the service and performance of the kitchen. 09-1995 to 05-1997 U.S. Coast Guard Cutter Edisto, Boston, MA Food Service Officer (E-5), 50+ hours/week; $50.5K/year Managed the operations of a dining facility and ensured quality food service in line with US Coast Guard Standards. Coordinated and evaluated work of all food service employees in the preparation and serving of food. Supervise the cleaning, repair, and maintenance of all the equipment, tools, and utensils in the kitchen facility. Monitored kitchen staff for strict compliance with health, fire, and safety regulations regarding food preparation techniques and serving. 02-1994 to 09-1995 U.S. Coast Guard Cutter Polar Star, Seattle, WA Watch Captain (E-5), 50+ hours/week; $50.9K/year Participated in Antarctic expeditions conducted by the United States government. Served as Watch Captain, helping to organize and coordinate a crew of 158 personnel and 30+ scientists. Provided on call support as a first aid and Emergency Medical Technician and certified rescue swimmer during Operation Deep Freeze. Served on the morale committee, utilizing excellent communication skills to maintain high levels of cooperation and loyalty aboard the ship. FORMAL EDUCATION: 2011 Columbia College, Rolla, MO Bachelor in General Studies 2011 Coastline Community College, Fountain Valley, CA Associate of Arts, Food Service Management ERIC S. JOHNSON Page 8 PROFESSIONAL TRAINING: Locomotive Engineer, 2012 Certified thru Freight Conductor and Hazardous Materials Specialist, 2012 Defense Acquisition University, 2010 Performance Based Services Acquisition; 2010 Mission Performance Assessment, 2010 Mission Strategy Execution, 2010 Mission Support Planning, 2010 Contracting Officer Representative, 2010 Shaping Smart Business Arrangements, 2010 Advanced Simplified Acquisition Procedures, 2010 Simplified Acquisition Procedures, 2010 Shaping Smart Business Arrangements, 2010 Mission Support Planning Training, 2010 Mission Strategy Execution Training, 2010 Mission Performance Assessment, 2010 Performance Based Services Acquisition, 2010 SEA Card Accountable Official, 2010 No FEAR Act Training, 2010 Privacy Awareness Training, 2010 Security Education and Training Awareness, 2010 Sexual Harassment and Assault Prevention, 2010 SILC Micro Purchase Care Training, 2010 Finance and Procurement Desktop Basics, 2009 Contracting Officers Technical Training, 2009 Information Systems Security (ISS), 2009 Navy Senior Enlisted Academy, 2006 Chief Petty Officer Academy, 2003 AWARDS, HONORS AND RECOGNITION: Antarctica Service Medal, Armed Forces Expeditionary Medal, Coast Guard Commendation Medal, Coast Guard “E” Ribbon with (2), Coast Guard Achievement Medal (3), Coast Guard Good Conduct Medal (4), Coast Guard Meritorious Team Commendation (4), Coast Guard Meritorious Unit Commendation, Coast Guard Pistol Marksman Ribbon Expert Medal, Coast Guard Presidential Unit Citation, Coast Guard Special Operation Service Ribbon (2), Commandant’s Letter of Commendation (3), Cutterman Insignia, Department of Transportation Outstanding Unit Award, Global War on Terrorism Service Medal, National Defense Service Medal (2), Navy “E” Ribbon, Navy Meritorious Unit Commendation, Navy Sea Service Deployment Ribbon. OTHER INFORMATION: Military Service: U.S. Coast Guard, 08-29-1986 to 08-01-2011 Veterans Preference: 10-point; 80% service-connected disability Eligibility: VRA (special hiring authority), VEOA, Delegated Examining Unit, U.S. Citizen