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Influence Score: 10
546,965 out of 863,071 Veterans
546,965 out of 863,071 Veterans
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Bio
As a well-versed business visionary and operations decision-maker, the SOPs that I design and implement streamline workflows, interconnect cross-functional teams and reduce process error both internal and customer-facing alike. I deploy solutions proven to shorten turnaround times, increase revenue gains, and boost customer satisfaction and retention.
Military Experiences
Jun 2014 - Aug 2017
Chief Medical NCO
Provided leadership and creative problem solving across the development and launch of customized medical policies and procedures. Led medical processing for 13K+ applicants and directed joint staff in workflow administration, data management, and communications.
• Assumed leadership of a dysfunctional medical unit 4 months before IG inspection; resolved compliance issues and garnered J-7 praise for passing 13 of 14 inspectable areas metrics.
• Achieved a 97% customer satisfaction survey rating by providing quality patient experiences
• Saved $300K+ through effective negotiations and contract management.
• Saved $23K+ in first FY by driving a new medical consultation program for outside providers.
• Decreased processing time by 25% by launching 7 new SOPs and driving all staff training.
Oct 2012 - Jun 2014
Medical Platoon Sergeant
Served as a Treatment Platoon Sergeant for a brigade support medical company assigned to a stryker brigade combat team; responsible for the training safety and welfare of 54 Soldiers and 15 NCOs. Provides timely, efficient medical, and administrative support of the Soldier Centered Medical Home; ensures the accountability, maintenance, and mission readiness of assigned equipment valued in excess of $20M.
Established a new medical clinic, with a total of 5K patients.
Processed and turned in over $15M worth of equipment during COPA operations.
Routinely chosen to serve as acting 1SG during the incumbent's absence, also selected to fill-in as Company XO; maintained optimal performance
Oct 2011 - Oct 2012
Medical NCOIC
Serves as the MEdical NCOIC of the Aviation Medicine Clinic; responsible for the training, certification, progression, health, and welfare of 3 Soldiers and 2 Physicians. Supervises emergency and preventative medical care for a Battalion consisting of more than 400 Soldiers; maintains battalion medical readiness, areo medical records, and ensures 100% compliance with the United States Air Ambulance Detachment.
Established and managed a new Battalion Aviation Medicine Clinic; Brigade mirrored his model while standing up.
Designed, vetted, and implemented the entire Battalion Aviation Medicine SOP resulting in flawless medical operations.
Managed medical equipment and inventory worth of $2M at 3 different locations
Mar 2010 - Oct 2011
Platoon Sergeant
Served as the Headquarters Platoon Sergeant in the largest Air Cavalry Squadron in the Army totaling over 900 personnel; responsible for the training, discipline, safety, morale, and welfare of 23 Soldiers and 16 NCOs. Responsible for the medical, logistics, legal, CBRNE, and administrative departments. Responsible for maintaining the readiness and serviceability of equipment in excess of $2.3M.
Improved compliance rate from 75% to 93% through astute medical data management.
Corrected deficiencies within his logistics teams immediately upon assuming responsibility, resulting in the unit passing the I Corp COMET inspection.
Received commendable ratings from inspections through the Command Supply Discipline Program.
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