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100,871 out of 869,252 Veterans
100,871 out of 869,252 Veterans
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Bio
As a Virtual Assistant and 401k Finance Services Representative, I have honed my skills in customer service, team collaboration, and problem-solving. I have successfully delivered admin and ops support, coordinating vendors and crafting guidelines for remote setups. I have also advised 401k clients, resolving inquiries via Salesforce with a 95% satisfaction rate. Additionally, I have streamlined sales operations with Salesforce, Excel, and Outlook, cutting contract times by 25% and sending 2,400+ renewal quotes. I am passionate about providing excellent customer service and supporting teams to achieve their goals.
Military Experiences
Apr 1993 - Mar 1996
Cryptologist (CTR)
Worked with highly classified and technical material in support of National security. • Provided electronic intelligence support to commands throughout the world. • Deciphered encrypted communications and monitored electronic networks for top-secret intelligence information. • Operated sophisticated state-of-the-art strategic and tactical signals collection and analysis systems • Performed in-depth technical analysis of radar signals/systems to produce technical reports and briefs for an
operational command
Academic Degrees
Academic Degrees
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