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Influence Score: 380
100,728 out of 869,471 Veterans
100,728 out of 869,471 Veterans
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Military Experiences
Aug 2017 - Feb 2021
System Administrator
Responded to support requests from end users and guided individuals through troubleshooting tasks.
Maintained accurate records of communications, remedial actions and installation activities.
Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Diagnosed and executed resolution for network and server issues.
Resolved issues and escalated problems with knowledgeable support and quality service.
Identified issues, analyzed information and provided solutions to problems.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Provided second-level support for server-class systems.
Maintained authoritative knowledge on system administration through continued education and ongoing training.
Military Credentials
Certifications
Security Clearance
None / Expired
Academic Degrees
Academic Degrees
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