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CW5 Andrew J. Foreman

Army | Senior Network Operations Technician

at Cyber COE (Formerly SIGCoE), TRADOC

Estimated PCS Date : (Join to see)

84% Complete

10 Endorsements

89 Contacts

Influence Score: 133,789
1 out of 415 W-5s

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Bio

I am proud to have the opportunity to continue serve my country in the United States Army for 24 years. My career, especially as an officer, afforded me the experience and training to become a proficient executive level strategic thinker within international organizations, sometimes in extremely austere and stressful conditions. For a complete bio of me visit my websit at http://aj-foreman.net/

Military Experiences

Aug 2016 - Present

Cyber COE (Formerly SIGCoE), TRADOC | Fort Eisenhower, GA

Jan 2012 - Aug 2016

BDE Sr Warrant Officer

93rd SIG BDE HHC, 93rd SIG BDE, 7th SIG Cmd, NETCOM / 9th ASC | Joint Base Langley-Eustis (JBLE), VA

2 Endorsements

• Member of Command Group providing advice to Brigade Commander and Staff on IT enterprise initiatives as a strategic planner, advisor, and manager of 38 Operational Network Enterprise Centers including 2000+ employees, supporting 230,000+ customers. • Project Manager for the transitional reorganization of over 200 civilian and military personnel across 4 Divisions to improve effectiveness and efficiency of operations and business processes. • Property Book Officer accountable for $231 million of IT equipment distributed over 34 locations. • Develops Training Plan with a budget of $50,000 for a 10-member team to ensure all personnel had baseline industry standard training. • Instituted a Leadership/Professional Development program for 600+ personnel across the three Army bases.

Jul 2008 - Oct 2011

Customer Service OIC

NATO, NCSA, Sector Norfolk, NATO | Norfolk, VA

• Incident Manager and Process Owner, providing high quality and timely service to 1,200 customers resolving an average of 300 tickets per month with 99% compliance response time. • Director of Customer Support Center, supporting 1,200 multi-national personnel consisting of Service Desk, Hardware Maintenance, Inside/Outside Plant, Training, and Telephone Divisions. • Established an Incident Management Team responsible for providing Quality Assurance/Control Checks of all tickets, from opening to closure, ensuing complied with Service Level Agreement (SLA) • Working with process owners, designed and implemented Service Desk Express (SDE) that input Incident, Change, Asset, and Configuration Management processes into a single database allowing for efficient collaboration of processes.

Oct 2006 - Jul 2008

Signal Support Systems Chief

25th ID HQ, 25th ID, USARPAC | Schofield Barracks, HI

• Established 4 COMSEC accounts for units preparing to deploy to Iraq, allowing account holders to control their own encryption keys freeing time and resources at the headquarter level. • Conducted site surveys investigating locations for secure COMSEC vaults ensuring locations met minimum security regulations. • Wrote information papers giving commander and leaders a better understanding of COMSEC security regulations and procedures. • Briefed commander on potential sites for COMSEC vaults and made recommendations. • Senior Communications Planner in preparation for Division’s deployment to Iraq of 25,000 personnel. • Developed and implemented IT systems training plan for all Soldiers deploying to Iraq

See 6 more

Deployments

(2 years, 11 months)

Jun 2010 - Jan 2011

Operation Enduring Freedom (OEF) - Afghanistan

Led advisor to the Afghan National Army (ANA) G6, MG Ali. Directly responsible for the daily task and missions of 5 senior advising officers and 19 junior advising enlisted personnel. Wrote and managed the content for the ANA G6 Ministerial Development Plan and Briefing. Managed all projects within the NTM-A for the ANA.

Jan 2007 - Oct 2007

Operation Iraqi Freedom (OIF)

Lead communications officer as part of the Iraqi Security Forces Cell within a Multi-National Division Headquarters. Directly responsible for the communications planning, status, and reporting of 80 (1200 personnel) Military Transition Teams (MiTT), Board Transition Teams (BTT) and Police Transition Teams (PTT) throughout Northern Iraq.

Jan 2005 - Jan 2006

Operation Iraqi Freedom (OIF)

1 Endorsement

Senior systems engineer serving as the subject matter expert on all information technology and services management matters, key advisor and management consultant in information technology management and telecommunications responsible for oversight on all system administrators and helpdesk personnel, including developing IT management and projects.

Sep 1999 - Dec 1999

East Timor

Supervisor, Satellite Communication System (Task Force Stabilize). This operation supported the East Timorese people after their vote for independence from Indonesia and part of a UN Peacekeeping force. Our TF Stabilize was responsible to provide the Australian Army with reach back communications and supported the US Marine 1-Star Commander.