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I am a KCS certified Knowledge Specialist with a diverse background in IT Support who possesses practical knowledge in all phases of KCS management, Network, Desktop, and Knowledge Base support. I provide support that's proven to increase customer loyalty/satisfaction and employee productivity; I operate with a strong sense of urgency and thrive in a fast-paced environment.
IT Knowledge Manager KCS-HDI, ITIL
Sr. Network Administrator NWTWK, MCP
Military Experiences
Sep 1981 - Apr 1985
Deployments
(4 years, 2 months)Sep 1981 - Mar 1985
Naval Air Station North Island - CV64
West Pac 81-82
Apr 1981 - Jun 1981
Naval Training Center Orlando
Bootcamp (Co-Op) Company# 123
Jun 1981 - Sep 1981
Naval Station Great Lakes
Snipes Castle - BT/A School
Military Credentials
Professional Development Schools
Jun 1981 - Sep 1981
US Naval Propulsion Engineering "A" Course
Certifications
Sep 1984
GR Console Operator
Oct 1983
Advanced Shipboard Firefighting and Damage Control (Treasure Island)
Jun 1982
Boiler Water / Feed Water
Dec 1981
Mechanical Seals
Security Clearance
None / Expired
Academic Degrees
Academic Degrees
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