TSgt Benjamin Wiseman

TSgt Benjamin Wiseman

Dates of Service: Jun 1994 - Jun 2014
RETIRED
58% Complete
0 Endorsements
4 Contacts
Influence Score: 717
50,978 out of 862,964 Veterans
About Discussions

Promotions

  • AB
  • Amn
  • A1C Jun 94
  • SrA Oct 96
  • SSgt Nov 00
  • TSgt Aug 09

Recent Activity  -

Military Experiences

Jan 2010 - Jun 2014
627 CS
Client Systems Technician
Provided computer support services to 8500 McChord Field network users. Managed customer network account database; deploys, updates, and maintains Standard Desktop Configuration (SDC). Implements network security software updates; responds to malicious logic infections and reports cyber-attacks. Troubleshoots, corrects computer hardware, and software malfunctions impacting the McChord mission. • Administered 1500 patches to fix PC software and drivers vulnerabilities; which help to eliminated cyber-attacks from $95M McChord Field Network. • Saved $700K in contractor fees; led team for Senior Leadership housing project, installed 150 telephone/data jacks and terminated 1500 cables.
Mar 2006 - Oct 2009
Voice Network Systems Technician
Maintained 10,208-line Defense Information Systems Agency (DISA) Multi-Function Switch (MFS), Remote Switching Center (RSC); and associated equipment. Installed, maintained secure telephone equipment, electronic business sets and single-line telephone instruments. • Identified two faulty cooling units at remote telephone switch; quickly coordinated repaired, which sustain 100% telephone voice service to 2K users. • Saved $41K in new equipment; redesigned auxiliary power configuration, installed two 4K watt APS batteries, which averted power loss to critical MFS.
Feb 2003 - Feb 2006
422 CS
Telephone Systems Crew Member
Maintained $7M Defense Switch Network (DSN) Digital Multiplexing Switch (DMS) 100/200 Dial Central Office (DCO), base cable plant Main Distribution Frame (MDF) and associated transmission equipment for DISA. Installed, maintains, repairs voice, alarm, and data communications circuits throughout base facilities. • Helped contractor replace 15-yr old $192K rectifier system; installed cutting-edge power grid and distribution panels, ensured reliable power for DSN switch provided 33% of all DOD voice traffic between Europe and Continental United States.
Jan 2002 - Jan 2003
303 IS
Telephone Systems Journeyman
Lead and directed three technicians maintaining over 20 highly classified missions systems valued at $60M. Plans, conducts intermediate level maintenance on communication-electronic equipment, and three secure telephones switches. • Reduce troubleshooting provided future technicians seamless continuity for four mission systems; traced, repaired, and documented 204 cables across 11 distribution frames at over 4K cable pairs. • Eliminated eight years of intermittent outages to remote secure radio communications system; by isolating base cable problems, troubleshot, repaired, and terminated new cable paths

Deployments

(1 year, 1 month)
May 2008 - Sep 2008
Qatar
Qatar
Deployed 379th Air Expeditionary Wing, Al Udeid Air Base, Qatar • Troubleshot Entry Control Point outage; repaired 16 remote phone lines, restored connectivity to deployed base defense operation center. • Rewired Coalition Compound Node; verified 16K circuits, prep future expansions for 30 buildings.
May 2005 - Sep 2005
Qatar
Qatar
Deployed 379th Air Expeditionary Wing, Al Udeid Air Base, Qatar • Identified and alerted contractor of program error; enable calls to new DSN prefix in deploy location.
Jan 2004 - Mar 2004
Iraq ribbon
Operation Iraqi Freedom (OIF)
Deployed 332d Air Expeditionary Wing, Kirkuk Air Base, Iraq • Key planner and installer of new Smithville Cyber Café Node; terminated 3K telephone cable pairs and 16 fiber optic data links to 24 Distinguished Visitor buildings and 13 dormitories servicing over 1200 deployed personnel.

Military Credentials

Professional Development Schools
Individual & Special Skill Schools

Oct 1994 - Dec 1994

Digital Switching Systems

Sep 1994 - Oct 1994

Certifications

Mar 2010

Security Clearance
None / Expired

Academic Degrees

Academic Degrees

1995 - 2003

Associate of Science (AS), Electronic Systems Technology

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