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Senior Vice President Professional Services
Responsible for Client Services, Operations and Integration's for Merchant Partners.
- Build the strategy that optimizes for customer experience, operational efficiency and risk mitigation
- Provide the voice of customer to the business teams as needed to raise awareness and facilitate decisions
- Work with outsource vendor partners and internal partners to optimize experience and exceed KPIs.
- Champion best practice across offerings and externally in customer experience forums
- Ensure close communication with Product Group, including ongoing communication/trend analysis regarding product issues, process changes and information relating to new releases
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Golf
Technology
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