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Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an administrative assistant, project coordinator, and customer service specialist. Valuable operations experience gained in the Military, Construction, Landscaping and Business arenas.
Military Experiences
Dec 1998 - Dec 1999
Work Request Priority System Manager
Managed in-service work orders, eliminated duplicate calls and decreased work by 45 percent. Researched and developed work order status reports to track reimbursements resulting in identification of over $1 million dollars in unrecovered costs. Facilitated improved communication with group liaisons and executed a priority program that led to the completion of 80 projects totaling $1.5 million dollars.
Dec 1997 - Dec 1998
In-Service Work Plan Programmer
Reviewed and analyzed computer products, chairs operations meetings, brief senior leadership with weekly status reports, maintain reports for 18 cost centers. Worked closely with planning section and customers to revalidate work orders in excess of $1 million. Diligent efforts resulted in reduction of work order backlog, funding of vital infrastructure requirements, ensuring system integrity. Kept senior leadership abreast of current and future commitments. Increased scheduling compliance and maximized productivity.
Dec 1996 - Dec 1997
Operations Management Journeyman
Received, reviewed and monitored Base Civil Engineer Work Requests. Ensured adequate job descriptions, justifications, drawings and appropriate coordination attached. Maintained facility folders on over 500 facilities. Operated computer and communication equipment to add, track, transfer, modify and close work orders as required. Monitored over 1,500 work orders. Provided accountability of cost of maintenance on facilities and minimized backlog. Accurately opened, closed, charged labor and tracked materials in excess of $63,000. Developed automated reports eliminating duplicate calls and decreasing work by 45%. Inventoried and tracked computer and radio equipment, performed aggressive quarterly inventories providing for accountability, control of resources ensuring communication capibility
Jul 1995 - Dec 1996
Force Management Specialist
Performed duties as a service call specialist, receiving and processing approximately 500 work requirements per month for emergency, urgent and routine work performed by Base Civil Engineer forces. Prioritized and dispatched craftsmen from nine different work centers for emergency/urgent work requirements. Performed duties as scheduler for five work centers, coordinated with shop foreman and introduced materials into the supply system for direct schedule work orders.
Military Credentials
Professional Development Schools
Individual & Special Skill Schools
Security Clearance
Secret
Academic Degrees
Academic Degrees
Art
Camping
Gardening
Golf
Horses and Horseback Riding
Music
Tennis
Travel
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