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Bio
IT Professional with 15 years experience supporting desktop computers, managed switches, routers, wireless access points, networked printers, and mobile devices in a LAN environment. Education focused heavily on Cisco technologies. Strengths in organization, written and oral communication, technology, project management, critical thinking, troubleshooting.
Military Experiences
Jan 2010 - Present
Information Assurance Security Officer (IASO)
Performs as a live audio engineer for the Concert Band, Jazz Combo, Rock Band and Stage Band. Duties include planning, setting up, operating, tearing down, maintaining, and accounting for network capable sound systems. Supervise and train stage crews, direct sound components
Supervises the deployment, installation and operation of unit level computer systems. Maintain, repairs and replaces PC hardware, servers, printers, and other peripherals as required. Assigns duties, and coordinates activities of personnel engaged in information system analysis. Manages and ensures the certification of all users and monitors illegal use of the government computer systems.
Jan 2009 - Jan 2010
Information Systems Technician
Provided support for more than 700 workstations and 250 soldiers in a geographically area including 13 states in the Southeastern United States. Traveled to multiple sites throughout the Southeast providing technical support. Managed and ensured the technical certification and information system access of all users. Monitored illegal use of the government computer systems. Installed, maintained, repaired and replaced PC hardware, servers, printers, and other peripherals as required.
Military Credentials
Individual & Special Skill Schools
Oct 1999 - Dec 1999
U.S. Army School of Music
Certifications
Aug 2014
Networking Specialist
Dec 2009
Dell Certified Repair Tech
Additional Specialization(s)
Security Clearance
Secret
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