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Recent Activity -
Currently working towards BS Network Security at Western Governors Univ. Currently have Comptia A+, N+, Security+, Project+. Linux+/LPIC-1, CCENT Planned: Taking CCNA as required by degree plan. Start on CCNA Security starting next spring.
Dec 2008 - Jun 2012
Fire Controlman 2nd class
• Work Center Supervisor and Mess Deck Supervisor aboard USS Harry S Truman (CVN-75) over 2 work centers responsible for daily supply order requisitions and team of 20 personnel. • Completed Advanced Electronics/Computer Field program, Fire Controlman “A” School, 3 Fire Controlman “C” schools for NATO Sea Sparrow Missile System (NSSMS) and Rolling Airframe Missile (RAM) systems and Cableway Inspection school. • NSSMS and RAM Technician in support of Operation Enduring Freedom / Iraqi Freedom combat operations.
May 2010 - Dec 2010
Manned 2 NSSMS systems for 7 months in ships defense during deployment in support of Operation Enduring Freedom and Iraqi Freedom. Completed DC 307-312 quals and earned my Surface Warfare pin.
Jul 2016 - Jan 2017
MSOC Technician Level 1
• Gathered business requirements for effective vendor communication to facilitate network outage resolution. • Achieved successful defect triage at a rate of 200+ helpdesk tickets per week by effectively analyzing and ranking severity to ensure network operations compliance with enterprise goals /standards. • Maintained backup tape drive replacement resulting in 100% accountability for chain of custody. • Restored server operations in a data center environment to maintain customer uptime SLA. • Participate in root cause analysis and post mortem process to eliminate recurrence of system outage.
Mar 2015 - Dec 2015
IT Specialist - Network (Student)
• Developed documentation mapping campus fiber network facilitating knowledge transfer for future network upgrades. • Mapped 65% of unknown campus wireless access points providing accurate infrastructure representation. • Team member on campus internet expansion project responsible for building support structures and cable management operations. • Supported campus operations maintenance by installing / configuring 20+ power supplies, maintaining inventory of equipment and complete systems documentation. • Installed 25 line conditioner in campus emergency call boxes in support of student safety • Executed tests and documented test results.
Aug 2012 - Jul 2014
• Reduced annual expenditures by $100,000 through analyzing business process to reduce redundancy. • Enhanced company quality assurance by logging of 30 safety issues resulting in documented positive performance feedback from senior management. • Sustained diffusion operations of 40 tools in support of producing CPUs for manufacturing processes of 22nm and 14nm transistors for Microsoft, Dell and Lenovo.