It’s Time to Accept that Pay for Performance Doesn’t Work

If you really want to encourage the behaviors that your strategy requires, reward it in other ways. Four Seasons Hotels & Resorts treats its employees the way it wants its guests to be treated. Employees get great eating and changing facilities, are treated with respect, are given high compensation, and are provided the best training and career development in the industry, and guess what, they treat guests the way they are treated, which results in Four Seasons earning the highest ratings for guest service in the industry.
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I saw this in Recruiting, people trying to game the system. And it was to get to wear a badge, not even for pay. Those who knew they weren't in the running didn't even try. Focus on teamwork, comradery, respect for all.