Posted on Apr 7, 2022
Army IgnitED won’t fully work until late 2023, officials tell Congress
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The Army’s troubled new platform for administering education benefits will not be fully operational until late 2023, the service admitted last month in a report submitted to Congress.
The fiscal 2022 defense policy bill ordered the Army to provide an update on Army IgnitED’s faltering rollout. Army Times reviewed a copy of the report submitted to lawmakers in late March.
According to the report, the program will have “95% capability” for tuition assistance by Sept. 30 of this year. That will include “correction of critical...system defects,” the “transfer of critical legacy data” and other service improvements.
The fiscal 2022 defense policy bill ordered the Army to provide an update on Army IgnitED’s faltering rollout. Army Times reviewed a copy of the report submitted to lawmakers in late March.
According to the report, the program will have “95% capability” for tuition assistance by Sept. 30 of this year. That will include “correction of critical...system defects,” the “transfer of critical legacy data” and other service improvements.
Army IgnitED won’t fully work until late 2023, officials tell Congress
Posted from armytimes.comPosted in these groups: 
Education
Tuition assistance
Education Tuition assistance
Posted 2 y ago
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..."But some key functions of IgnitED still won’t work until around Sept. 30, 2023, the report said. That will include credentialing assistance, civilian professional development, and critical backend data links to personnel and finance systems.
The report also confirms that the Army still owes money to educational institutions and soldiers, including some who had to pay out-of-pocket for their educational expenses.
More than 110,000 soldiers routinely use these benefits, and Army University officials indicated last year that at least 81,000 took courses through the manual process, though it’s not clear how many are still owed reimbursement.
Some colleges will withhold completed degrees and transcripts from students with overdue unpaid balances on their accounts — and the Army owes balances for some troops dating back to spring 2021, according to social media posts.
The Army told Congress it estimates “all Soldiers will be reimbursed no later than” Sept. 30. Educational institutions will receive reimbursement “by first quarter 2023,” the report added."...
The report also confirms that the Army still owes money to educational institutions and soldiers, including some who had to pay out-of-pocket for their educational expenses.
More than 110,000 soldiers routinely use these benefits, and Army University officials indicated last year that at least 81,000 took courses through the manual process, though it’s not clear how many are still owed reimbursement.
Some colleges will withhold completed degrees and transcripts from students with overdue unpaid balances on their accounts — and the Army owes balances for some troops dating back to spring 2021, according to social media posts.
The Army told Congress it estimates “all Soldiers will be reimbursed no later than” Sept. 30. Educational institutions will receive reimbursement “by first quarter 2023,” the report added."...
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