Posted on Apr 15, 2017
How United AirlinesandCustomer-Facing Businesses Can Learn fromtheMilitary'sWar Game Process
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"Businesses must use the War Game Process to make sure that they have plans that stand up to the harsh glare of public scrutiny and the unyielding repetition of social media.”
How United AirlinesandCustomer-Facing Businesses Can Learn fromtheMilitary'sWar Game Process
Posted from opslens.com
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Posted >1 y ago
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LTC Chad Storlie: WHAT a PITHY post/share!
I wonder how many businesses know that they can learn fromtheMilitary'sWar Game Process?
A VERY HAPPY EASTER TO YOU, LIEUTENANT COLONEL!!!
-Most Sincerely, Margaret C Higgins US Army (Ret)
I wonder how many businesses know that they can learn fromtheMilitary'sWar Game Process?
A VERY HAPPY EASTER TO YOU, LIEUTENANT COLONEL!!!
-Most Sincerely, Margaret C Higgins US Army (Ret)
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Airlines have mature game theory analysis for prices, maintaining planes, pilots, crews, geography. The bottom line is that we/customers are unwilling to pay much for better service or space until the cost is close to charter service.
United owns the Chicago connections and has little incentive beyond price point.
It seems each company that tries better service at a higher price just loses market share. Ah, game theory we love you!
United owns the Chicago connections and has little incentive beyond price point.
It seems each company that tries better service at a higher price just loses market share. Ah, game theory we love you!
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