From 50 thousand foot level description, Lean Six Sigma (LSS) is a customer-focused change management strategy. It’s a business strategy that helps improve business performance. Embedded Inside of LSS is a systematic approach to problem-solving and improving the way we do process improvement. There’s a methodology that’s involved allowing us to systematically enhance business processes. Businesses are in business for two reasons: 1) to satisfy the customer, and 2) to make money. What LSS does is help to compete and answer these two questions to satisfy these two goals. Lastly, LSS enables business to deliver accelerated business results. LSS is a business enhancer—or defense enabler—with tools and techniques embedded inside that allows us to learn to improve our business processes.
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