Posted on Apr 2, 2017
Will filing a complaint with the Better Business Bureau (BBB) get a company to settle a dispute?
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I filed a claim 7 months ago for damage to my house during a PCS move. Since the damage is to the house, not the property the claim goes through the moving company. For the past 6 months I've been told the claim has been approved has"gone to accounting". Do you think filing a claim with the BBB will get them to "play ball" and finally pay up?
Posted 7 y ago
Responses: 14
Posted 7 y ago
UPDATE: I was finally able to get ahold of someone at the company with some actual power. The check was mailed out today and I should have it within the week. I guess persistence paid off.
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Posted 7 y ago
Some local TV stations have a five minute bits on their local news that go after companies/individuals for slow moving claims or flat non payment. As last resort you may try that.
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Posted 7 y ago
BBB is likely a good place to start, if the business is registered with them. Does the military not help with any of this since they contracted the moving company?
CPT (Join to see)
7 y
The transportation folks hasn't been much help. They told me they handle damages to the property move, but damage to my home is between and the moving company. If I get some time off (which you know doesn't happen all that often in our program) I might head over to the transportation office and talk to someone in person.
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Suspended Profile
7 y
Don't let this type of stuff interfere with your school. Contact the IG at the AMEDD C&S. It will be an easy assistance case since they deal with stuff like this all the time.
http://www.cs.amedd.army.mil/IG.aspx
http://www.cs.amedd.army.mil/IG.aspx
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