Posted on Aug 24, 2014
SGT Fire Support Specialist
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So, I'm looking to get some input from people already stationed on Fort Hood: Does anyone have a lot of trouble with the housing personnel? I'm having a hard time with my PCS because I can't seem to get ANY information from their office when they decide to finally answer. Is there a SGM in charge of housing on Hood that I can get in touch with to lodge complaints, or is it all civilian run?

Any information would be great. Especially since I never received a sponsor, and I don't know where to start looking. Thanks!
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Responses: 3
SSG(P) Auston Terry
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Fort Hood Family Housing is not one of the better on post housing contractors I have had contact with. I'm assuming that you have been talking to the FHFH coordinator at the Copeland center, which actually surprises me normally that is the most pleasant part of your interaction with them.

It's definately odd that you don't have a sponsor assuming your losing unit and you initiated the 5434.

I lived in Family Housing for about a year and my experience was generally positive. My home was actually very old and I accepted some of the quirks of living in an older house, but I wasn't particularly fond of the lack of insulation. During the winter the inside of the exterior walls was only about 4 degrees warmer than it was outside. They fix minor issues pretty fast, but major issues tend to go poorly. The lawn service that has been contracted for your non fenced areas is useless; I mow my lawn just as often as when FHFH wasn't paying someone to do it for me. The Community Life office is run by Soldiers; they issue the citations and inspect the villages for safety and appearance. Generally speaking they are ok , but they come off pretty disengaged from the communities. During a water shortage where one village was completely without water while the other villages only had a boil order the CLM took two days to emplace Hippos and Buffalos, and in the meantime made sure everyone knew that loud noise and cut lawns were high priorities. It came off as "higher than getting water and water service restored." That's just my 2 cents; your mileage may vary.
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SFC Michael Hasbun
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The Garrison CSM would be your best bet.
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SGT Fire Support Specialist
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I would think there would be someone a little lower to start with, but I'll certainly keep that in mind.
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SFC William Swartz Jr
SFC William Swartz Jr
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As the housing on all posts is civilian run now, your best bet is that which SSG Hasbun has mentioned already.
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SGT Fire Support Specialist
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Agreed. Unfortunately, the information from this particular housing office has been very inaccurate and incomplete. I finally got results from them once I (my wife) complained and got their bosses mad.
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SFC William Swartz Jr
SFC William Swartz Jr
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Glad to see ya got some positive response!
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1SG First Sergeant
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SGT (Join to see) which unit are you headed to? I can link you up with the right BDE S1 to get the sponsorship straightened out. I used to be in III Corps G1 and I have the name of the Directorate of Human Services (DHR) SGM in my emails somewhere. I'll get back to you soon.
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SGT Fire Support Specialist
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I'm not entirely sure SFC Joseph Benavidez. I know my orders say 0200001AREPL, which I have heard is 2nd BDE or a replacement BDE. I'm more inclined to think it's 2nd BDE, but no one has given me a 100% answer. I have figured out where I in-process now though, so I have a start at least. Any extra help would be greatly appreciated.
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MAJ Javier Rivera
MAJ Javier Rivera
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One thing I can tell you, as an E5 you will not wait too long for on-post housing!
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1SG First Sergeant
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Rank does play into available housing but the size of the family is the key driving factor when it comes to the wait list. My family did not fit in on post housing, we have 6 kids so we were authorized a 6 bedroom but there are none.
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MAJ Javier Rivera
MAJ Javier Rivera
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You are correct on that one!
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