Anyone else have issues with DTS?

here is my favorite pictograph on DTS use

DTS is the greatest system in the world. We did a study at our last base on this system. Prior to DTS we had 2 full time workers managing orders generation and travel vouchers. That's 80 man-hours a week. On average, our base wasted order 95-145 man-hours (accounting for all TDY's and deployments and PCS) across the base a week on DTS and DTS related problems. With that being said, this number dropped to 74-96 after manning cuts and TDY restrictions.

there are always issues with DTS , DTMS too LOL

Sir, having spent several years with DTS as an Approving Official or as an ODTA, I have never known anyone who has not had problems with DTS. This includes myself. EDIT - I see you posted your problem in a later post, I will look at it and see if there is some advice I can give you to get answers.

(RANT) From interface changes that make no sense, DTS using outdated travel regulations, to users just not wanting to learn how to use it, DTS was nothing but a nightmare for me. "But you got training in it to be the ODTA and the AO." people would say. True, if you call an out dated power point presentation that did not match up with DTS's own website training. I would give the Marines a Power Point print out with exactly what they needed to do for their orders and vouchers, and it would still get messed up. (END RANT)

Hate DTS. It is NOT user friendly in the least.

LTC (Join to see) I think the better question would be: is there anyone out there who hasn't had issues with the Devils Travel System?

after 4 months I finally learned my way around. I received lots of help though.

DTS will be the number one reason I get out. Go ahead and judge me. This is a fight that doesn't seem to be worth it. The crazy thing is is that if you gave this to a private software company they would be able to come up with something simple, intuitive that flows through each screen like milk chocolate being poured on your ice cream sundae on a Saturday afternoon. What do we get? A car wreck with no insurance and two dead pedestrians.

DTS is as effective as the people running it. I think it's great and much better than the old system. The downside is that most commands don't know or have a process in place to make it run efficiently. It's always a reaction to everyone and money issues are a plague.

Thankfully I no longer have to use DTS. I hated that system. It had a maddeningly non-intuitive UI, screens and tabs which didn't seem to be in any particular order, subscreens and backend screens which were hard to find when you needed them, archaic error messages (or no error messages at all), and so on.

I see someone posted that it saved man-hours to use DTS. Personally, I don't believe this. I remember when we cut over from having a person do orders and voucher processing to DTS. That person did spend perhaps 40 hours a week doing these travel related things as their primary job and when DTS came online they didn't have to do that part anymore. But that job wasn't eliminated. Instead they spent their time processing DTS support calls and complaints. So, there was no real savings there.

Additionally, DTS would take hours out of my day. Didn't matter if I was the traveller or the approver. I was a GS-13 when DTS came online at my agency, and subsequently a GS14 and "15" (NSPS equivalent), and I was one of 9 Directors and each directorate had between 2-3 branches. Each hour spent by a GS13-15 doing DTS pays for about quarter or a third of the GS9s daily pay. I know I spent more than 4 hours a week reviewing, approving, submitting, kicking back, re-reviewing, etc... DTS travel requests and vouchers for my various branches and their employees. Again, I was one 0f 9 Directors and some directorates travelled much more than mine.

So, in the end, I am quite sure that many more $$ were spent on GS13-15 man hours processing things in DTS than was spent on a GS9 or two to do everything properly the first time.