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Trying to update a Soldiers ERB to reflect a 2008 deployment but S1 says I need his orders. He says he doesn't have any and doesn't know where they went. It was 15 months. I refuse to believe the army can't prove he was deployed to be able to reflect this on his erb but thats what my S1 says. Has anyone had this issue or know how to resolve this. We already checked mobcop and they have some of his orders but not the one I am looking for.
Posted >1 y ago
Responses: 20
While I hope this soldier is able to get this resolved using his LES, I also hope that he takes away a valuable lesson from the situation; make sure that you keep a copy of EVERYTHING that the Army gives you! No. Keep 10 copies. Better yet, make sure that you also have a digital copy in case your crazy ex-wife decides to set your house on fire.
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Try this link: https://mobcop.army.mil/MOBCOPHome.aspx
The MOBCOP is the gatekeeper to the various DAMPS portals that store Temporary Change of Station (TCS0 orders. The one you want to look into is DAMPS-ORDERS for TCS for deployments. It requires AKO/CAC login and allows you to either view the orders online or request them from the issuing authority.
I had no proof of my deployment with my unit 09-10 and Fort Riley gave me a 48 hour turn-around on the full orders after I used this system.
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Another recommendation would be contacting your old unit commander and having them write a Memorandum for record stating when you deployed, the tour length, awards earned to include combat patches.
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SFC(P) (Join to see)
In Iperms you should have a copy of your deployment orders. If not, you can write St. Louis where all military records are kept.
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Thank you for everyones responses. My 1st Sergeant is working some things to try to get this information to help us. But I really enjoyed the positive feedback and information everyone has shared. I am starting to like this site a little more each day. Its always great to have a place where your peers can help you succede and can be across the world from you as they do it. Thanks everyone
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Not sure if this was already mentioned but both of my deployment orders had our entire deployment roster with names and SS#s of everyone who deployed. I suggest asking someone from your unit if they have a copy.
Side note: keeping 10 paper copies of everything is great but you can have an immediate digital copy by snapping a pic of your document, then just email it to yourself. Now you have two digital copies.
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SSG (Join to see)
It was a different unit and yes you are right we are currently teaching the Soldiers to use the picture to pdf app on their phones to make a digital copy of everything they get. Thank you for answering.
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SSG (Join to see)
We are currently deployed and he has the award at home and we have checked his Iperms and no award there.
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SFC Michael Hasbun
I hate to say it, but with nothing in the OMPF, IPERMS, no award on hand and no "love me book", I'm out of ideas... Hopefully a knowledgeable Personnel guru will pop on and have an awesome answer...
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SSG (Join to see)
I know right, it was a mess when I first looked at his Iperms and ERB but we are 75% there now and just fixing a few of these last issues. The Soldier has learned alot and we are making sure everyone in the unit is updating there ERBs, something that was failing to get done here for years.
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CW2 Joe Zumwalt
This is money! TCS orders are stored here. I've been retired for 8 years and can still go in and see all of my deployment orders. Good luck.
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Nay, what's going on brother?
Have him bring in an award that he should have received For That deployment, If That Fails Have Him Google MOBCOP in which he log in with his CAC and his orders should be posted there.
Have him bring in an award that he should have received For That deployment, If That Fails Have Him Google MOBCOP in which he log in with his CAC and his orders should be posted there.
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Is there no DD214 available? This is the document of record for deployments.
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If the soldier has computer access have them log on to there AKO with there CAC Card and access there OMPF. His orders should be under TCS/DeploymentMob section. If they aren't there not sure where else to look at this point.
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Use supporting documents - LES', awards or even evaluation reports. Not the first time a Soldier or NCO has had to get creative on showing deployment proof. If the S1 is stonewalling the Soldier then send them up to the next level S1. All it takes is 1 or 2 unconventional documents to show proof and it is a done deal.
I hope this gets resolved.
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Go to MOBCOP in the internet, loving with your CAC and there is supposed to be all your TCS or any deployment order. They are loaded by the issuing personnel.
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SSG (Join to see)
Yeah tried this thank you but mine is only good for 1 year back and his is the same. I don't think many soldiers old orders were uploaded
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Units will give out TCS orders but I did not know what you could use LES as a proof.
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Since you are deployed. See if you can get into contact with his old Units S1. the one he deployed with and or look up his old units prior deployment dates. when you do reach them request documents on said prior deployment. If they give you a run around ask to talk to the S1 ADJ, he/she tends to be willing to work with some one calling and asking for information. From there verify they were deployed during said times.
Units are required to keep records for a certain amount of time. I am not sure when he deployed but I would assume it was at least three to four years ago. Which means they may not have those documents anymore.
If that is the case I would try to join S1 Net or have your S1 log into S1 net and ask around for the deployment orders.
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It's not a perfect answer, but you might want to try reaching out to the Soldier's branch at HRC. They may be able to find the orders or find other supporting documentation that may assist. If they can not do that much, they may have an alternate solution that can assist.
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SFC (Join to see)
The LES is a great idea because most people probably wouldn't think of it. A couple of other ideas would be is that there is a section on a Soldier's ERB where it shows what combat deployments a Soldier has been on that is inputted by the S1. Also, the unit's G3/S3 usually keep a copy of deployment orders for the unit and lastly the installation's MPD is responsible for cutting deployments orders so you can ask for them there.
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SSG (Join to see)
Currently my 1st Sergeant is working a few avenues of approach to help us with this thanks for the advice.
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Suspended Profile
SGT(P) Naylor, where was this soldier stationed? If he was in another unit, have him contact someone from there. I know during that time, there were a couple of units who had 15 month rotations.
SSG (Join to see)
He was in another unit and we are currently deployed so it is a little harder to contact the other units. Thank you for the response though. We are currently working a way to get it done but it does take time.
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Suspended Profile
What unit?
There is nothing in his Iperms showing his deployment? No Statement of service, Award, or official documents showing a deployment location?
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MSG (Join to see)
You can have deployment orders upload to iperms. He had to have them to file the travel voucher upon return.
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SFC (Join to see)
Agreed, all of mine are on there, and the new orders which are individual orders instead of mass battalion orders go automatically on there now.
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SSG (Join to see)
Well, the biggest issue in my current issue that I have noticed is that in the past much of the documents that are supposed to be uploaded in Iperms was not. We are currently trying to fix this issue and make it better for future soldiers.
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