Is it standard or even typical as a form of disciplinary action for an NCO to call a soldier's parents to complain about the service member?

Not when I was in the Army. March 1967-December 1977.

Wow! No that is not right! Did you report it to a high up? If you mind me asking what happened after that?

The Correct answer is NO. We do not expect the Parents to get involved. On some level you may find out that a Soldier is basically a good Soldier and that one or more of the Parents are active military Or former Military, and maybe salvageable So a call to the parents may help. Other wise you never get the parents involved. They can create more damage than you can ever fix. We use the Uniform code of Military justice It has nothing to do with parents of Civilians.

It definitely shouldn't be standard, but sometimes it's better than not doing it. I had an issue with another airman early in my hitch and he decided to kick it up a notch. So he knocked on my door in the barracks and when I opened the door he coldcocked me right in the jaw. I don't know why he did it, but it didn't have the affect he intended so he immediately turned left and ran as fast as he could. When he came to the door at the end of the hallway, he stuck his arms out to push it open but they went right through the glass. He was bleeding bad and going into shock. By that time I had made it to him so I got the bleeding under control and brought him back to my room where I cleaned him up as best I could and told him to go the the hospital and get it looked at. He did and he told the medical personnel I had assaulted him. They called the base security police and he swore out an affidavit saying I assaulted him and caused the injuries. The base security police came to the base softwball game I was playing in and arrested me in front of over 100 people.
Long story short, I told my Commander and 1st Sergeant what happened. My Commander called the guy's parents and told them the entire story including his side and my response, and asked them to talk to him because the Air Force was going to launch and investigation into this and if he was telling the truth then great, but if it didn't happen the way he said and he was found to be lying they would court martial him and he would likely get a bad conduct discharge. They also said that if he came clean and admitted to what actually happened, he would be separated "at the convenience of the government". (This wasn't the guys first rodeo).
His parents talked to him, he copped to assaulting me, and admitting everything I said was true. He also implicated another airman who had an issue with me. He said that guy was the one who took him to the hospital and told him to tell everyone I had assaulted him. That wasn't that airman's first rodeo either and once he admitted to it, he got the same discharge.
I think about how silly I thought my Commander had been to call a 21 year old airman's parents about some trouble he was in and I realize that it brought about the fastest and cheapest justice we would ever have seen. In fact, given the lack or witnesses and actual evidence, it might just have saved my young ass.

Serious IG complaint. Absolutely out of regs. She could be fried for that.

I don't ever recall the military issued parents. That would not be a way to teach the soldier responsibility for his actions. In my opinion it would be a way for him to just blame his actions on the way he was raised.

An NCO called your mother???? I don’t even have the words…

Wow has the Leadership in US Army changed that much....where I as a Supervisor contact your parents about the soldier's behavior??!!!! Who signed up the soldier or the parents???
"A Sergeant Morales & Audience Murphy Club member!!

That's actually kind funny. Imagine being a grown ass adult and your leadership calls mom and dad. If that was my dad who picked up the phone, he would laugh then call me.

That is the most disgusting thing I ever heard! The female sfc ought to be busted BUT in this NEW army she will probably get a commendation medal!