Posted on Oct 9, 2014
CPT Company Commander (Hhc, Cyber Protection Brigade)
13.8K
9
17
0
0
0
Fix1
Found the FIX:

Link: http://iasecontent.disa.mil/pki-pke/unclass-fbca_crosscert_remover_v112.zip

It removes cross script issues. Once installed, everything worked.

-----------
Does anyone have the fix for accessing their DoD Webmail?

I installed:
1. Win XP
2. Win 7
3. Win 8
4. Windows 10 Technical Preview

I used the following browsers on various versions:
1. IE8 - IE11
2. Chrome

I used the following Cac Software:
1. Windows Default Software
2. Active client 6 - 7 with the hot fixes

Hardware:
3 Different CaC readers (that all worked prior with their correct drivers)

Internet Access:
1. Home Access
2. iPhone Hotspot
3. VPN through 1 and 2

I followed the setting for compatibility issues from the militarycac over and over. I can never get it to work and this has all been since the new migration. I'm pretty good with fixing technical issues, but I am overlooking something. Any success from anyone?

For chrome, says SSL error issue and for IE... it's always a disconnect page issue.

Yes, I can access every site with my CaC. For the email, I can always get past the 1st page. It's the second one where it always times out.
Posted in these groups: Email logo EmailDddbf719 Computers19acf2bc Issues
Edited >1 y ago
Avatar feed
Responses: 6
Votes
  • Newest
  • Oldest
  • Votes
SSG Human Resources Specialist
1
1
0
I've gotten it to work on Google, Firefox, IE11, and Maxon Cloud Browser when I still had a CAC card.
(1)
Comment
(0)
CPT Company Commander (Hhc, Cyber Protection Brigade)
CPT (Join to see)
>1 y
I believe it works, it's just something that I'm not doing. I have to check into the solutions that the others have posted.
(1)
Reply
(0)
Avatar small
SPC Motor Sergeant
1
1
0
Capture1
Capture2
Sir,
1. Go to militarycac.com
2. Install the certificates.
3. Internet options-> Advanced
4.SSL &TLS settings should be as such (depicted in picture)
5. ->content tab -> clear SSL state

if these steps don't work, then hit F12 for developer options. find the emulate icon as depicted in second picture. Usually these settings work. Let me know if it works and/or connect with me.
"Ordinance leads the way!"
(1)
Comment
(0)
CPT Company Commander (Hhc, Cyber Protection Brigade)
CPT (Join to see)
>1 y
SPC (Join to see), Will do, I will check this out today. Thank you for the screenshot (taking the extra time out). I will let you know the results!
(0)
Reply
(0)
CPT Company Commander (Hhc, Cyber Protection Brigade)
CPT (Join to see)
>1 y
Fix1
Found the fix. DISA released a link - removes some bad certificates - http://iasecontent.disa.mil/pki-pke/unclass-fbca_crosscert_remover_v112.zip
(0)
Reply
(0)
SPC Motor Sergeant
SPC (Join to see)
>1 y
Did you ever get the issue fixed sir? i know you have to install the latest DoD certs in order for your browser not to recognize them as bad or exp'd certs.
(0)
Reply
(0)
Avatar small
SPC David S.
1
1
0
Edited >1 y ago
Sir its jacked. It returned a 403 error

Error Code: 403 Forbidden. The server denied the specified Uniform Resource Locator (URL). Contact the server administrator. (12202).

More than likely the server is set up to deny directory browsing and you have to have all hyperlinks coded as full or real links.
The link
h t t p s : / / web.mail.mil/owa is no a go.
It needs to be
h t t p s: / / web.mail.mil/owa/index.aspx or something like that as it will make a request to the server for an actually page. I set up our server very similar for my work. Works locally due to you being an authenticated user on the network. Very bad web administrator in my opinion.
(1)
Comment
(0)
CPT Company Commander (Hhc, Cyber Protection Brigade)
CPT (Join to see)
>1 y
SPC David S., thanks. I will check into this also. Will let you know the results!
(0)
Reply
(0)
Avatar small
Avatar feed
DoD Webmail Never Working (From Home) Since DoD Migration
SPC David S.
1
1
0
Edited >1 y ago
CPT (Join to see) , Delete cookies? try https vs http in url?
(1)
Comment
(0)
CPT Company Commander (Hhc, Cyber Protection Brigade)
CPT (Join to see)
>1 y
SPC David S., this shouldn't be the issue, but will check the url again. The installs were new, so the cookies shouldn't be an issue... but the most random solutions are the ones that surprisingly work. Will post an update!
(0)
Reply
(0)
Avatar small
SGT Richard H.
1
1
0
Just spitballing, but just about every DOD (and most government in general) websites that I've been on come with an expired security certificate warning. Could that be somehow not jiving with the new system?
(1)
Comment
(0)
CPT Company Commander (Hhc, Cyber Protection Brigade)
CPT (Join to see)
>1 y
No, I do not have the expired certificates. If you install the root dod 3.16 certificate package, it should eliminate a lot of those particular problems. Your ID should show the exp date of your ID card certificates... which should not be the issue.
(0)
Reply
(0)
SGT Richard H.
SGT Richard H.
>1 y
Ah ok, I assumed the certificates were the servers themselves...and as I mentioned, just spitballing an idea. I guess along the lines of "so crazy it just might work"
(1)
Reply
(0)
CPT Company Commander (Hhc, Cyber Protection Brigade)
CPT (Join to see)
>1 y
SGT Richard H., I fully agree with you on this and thank you for taking the time to post. I will try the other various methods. I hate the dod mail, but I am in school status and it's driving me nuts because I really tried to hammer this out over the last month before posting here.
(0)
Reply
(0)
SGT Richard H.
SGT Richard H.
>1 y
lol...I and DoD probably pays 10x the cost of other WORKING secure mail servers.
(0)
Reply
(0)
Avatar small
CPT Company Commander (Hhc, Cyber Protection Brigade)
0
0
0
Edited >1 y ago
Fix1
All, I found the fix. It's DISA. They have a fix for crosslink certificate removal-fix.

Link: http://iasecontent.disa.mil/pki-pke/unclass-fbca_crosscert_remover_v112.zip
(0)
Comment
(0)
TSgt Joshua Copeland
TSgt Joshua Copeland
>1 y
I always recommend folks run that about once a month.
(1)
Reply
(0)
Avatar small

Join nearly 2 million former and current members of the US military, just like you.

How are you connected to the military?
  • Active Duty
  • Active Reserve / National Guard
  • Pre-Commission
  • Veteran / Retired
  • Civilian Supporter