Posted on Jan 13, 2016
Has anybody had a bad experience with VA Choice Program?
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I think I was one of the local guinea pigs for the VA Choice Program last spring when I was authorized six visits with a dermatologist. There were some issues which needed to be worked through but the doctors office and VA Choice Program seemed to work things out.
Things got weird this year. I received a bill for biopsy result pathology from a lab. I called them and they indicated TRICARE rejected it since I am not part of TRICARE [yet]. I told them it was authorized by the VA and they should bill the VA. After 75 minutes on the phone with VA Choice [mostly on hold] I learned that the issue was that I may not have been authorized for a biopsy and the doctor should have requested authorization for a biopsy before performing any. That blew me away since the appointment was authorized to assess me for psoriasis and skin cancer.
Has anybody else had any weird experiences recently? I hope not and I really hope the VA Choice Program is running much better now.
Things got weird this year. I received a bill for biopsy result pathology from a lab. I called them and they indicated TRICARE rejected it since I am not part of TRICARE [yet]. I told them it was authorized by the VA and they should bill the VA. After 75 minutes on the phone with VA Choice [mostly on hold] I learned that the issue was that I may not have been authorized for a biopsy and the doctor should have requested authorization for a biopsy before performing any. That blew me away since the appointment was authorized to assess me for psoriasis and skin cancer.
Has anybody else had any weird experiences recently? I hope not and I really hope the VA Choice Program is running much better now.
Disabled Veterans
Disabled Veteran
Medical
Edited >1 y ago
Posted >1 y ago
Responses: 13
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I've only had a couple of appointments through the choice program and only for one specific type of appointment. So far it has been smooth
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LTC Stephen F.
I certainly hope that you have smooth process with the VA Choice Program in the future CPT Bob Moore. I also hope you don't need to use their service soon :-)
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