Posted on Feb 9, 2015
SrA Teleservice Representative
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So I've been trying to get a hold of RP for the last few weeks with questions regarding my account and still have not heard anything back. Anyone have any similar experiences with the mods of this site?
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Responses: 4
CW5 Desk Officer
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You can email them or tag them or message them. Here's my "go-to" person at RP: MAJ Laurie H..

If you still have problems, I'll try to help.
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CW5 Desk Officer
CW5 (Join to see)
10 y
To answer your question specifically, I've found the RP staff to be responsive. I know they're a relatively few people managing around 500,000 accounts, so I wouldn't be surprised to hear there's a bit of a delay.

I'll do what I can to help. Message me what you're trying to do.
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SrA Teleservice Representative
SrA (Join to see)
10 y
Speaking with Lt Deitemeyer right now Chief Thanks for all the help
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SFC Mark Merino
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Verification desk gets backlogged and poor MAJ Laurie H. frantically tries to keep up. The member admins can't help with verification, but I promise you they are all over it. She's been tagged several times and is aware of your situation. Hang tough.
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SrA Teleservice Representative
SrA (Join to see)
10 y
Yep already talked to her and sent in the new info to them for it. just didnt realize that I had made the mistake and wasn't just a system error
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SrA Teleservice Representative
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Thanks for the quick answers folks
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SGT Jim Z.
SGT Jim Z.
10 y
No problem hope she is able to answer your questions.
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