Posted on Sep 28, 2015
PO2 Mark Saffell
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Have you seen the NewDay Loan Commercials and how they are here to help us Veterans? I have tried two separate times and 5 emails and calls each time and NO ONE bothers to even call back after you get this form letter from them. Has Anyone used them and how are they to work with?
Posted in these groups: 1 Home Loan
Edited 9 y ago
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Responses: 3
LTC Jason Strickland
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PO2 Mark Saffell, sounds like they shouldn't receive your business if they aren't responsive in a timely manner...
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PO2 Mark Saffell
PO2 Mark Saffell
9 y
Makes you want to call them when they air those commercials and tell them they are full of it.
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Sgt Kelli Mays
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Yep...I see it all of the time. No, I have not tried to contact them....It actually cracks me up cause the Admiral makes it seem like oh wow! you vets don't even have to put any money down, but he says it like he's doing VETS a favor. The commercial also talks about Cash out refinance....which in the STATE of TEXAS is NOT allowed on VA and FHA loans. I have often thought of calling them up to tell them they should mention that in their TV ad. I have also thought of calling to pretend I'm a borrower to see what they have to say...Sorry you are having trouble with them.
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PO2 Mark Saffell
PO2 Mark Saffell
9 y
I sent them a pretty nasty email how they are all about for Veterans but when we need them they are no where to be found.
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SSgt Alex Robinson
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They don't have good reviews from what I've read
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PO2 Mark Saffell
PO2 Mark Saffell
9 y
I can believe that. But doesnt it get under your skin when someone goes on TV and talks about how they understand us and are there for us and then when you need something they blow you off? Im just not sure why so many want to ring the I'm there for Veterans bell and then crawl back under the wood work when you need them
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SSgt Alex Robinson
SSgt Alex Robinson
9 y
PO2 Mark Saffell - And they use a retired admiral to pitch their company.
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PO2 Mark Saffell
PO2 Mark Saffell
9 y
Yeah..Wish I had his phone number
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