Posted on Nov 12, 2013
How can the VA speed things up with the claim status?
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I have currently been waiting for almost 3 years now for a claim I submitted. I am already getting a percentage but that claim only took 6-8 months. With the obvious increase in Vets getting out of the service and all the wounded warriors we have the claim status is going slower. What can we or the GOV do to help speed things up? Hire vets to help vets? Hire more people in the VA system? Thoughts?
Posted >1 y ago
Responses: 18
Personally I don't think that the process should start when you get out. It should start the moment you enlist or get commissioned. We have Service Members that go undiagnosed for years with chronic pain due to injuries and don't get diagnosed until their records go before the VA after a specialist has reviewed and diagnosed the ailment, when it is determined that the extent of their injuries qualifies them for 60%, 70% and sometime 100% disability.
If the VA process began during the service member's service, then it would be a life long process for the Service Member. Diagnosis could be made during the service members service term and supporting documents could be tracked as injuries occur, as opposed to allowing them to accumulate over time and then trying to play catch up.
This would also allow us to better identify those Service Members that need to be separated from service earlier, and not allow them to continue to train and fight through their injuries when it is only expected to worsen with continued service. This would reduce possible additional injuries as a result of over compensation.
As injuries are diagnosed, decisions for retainability can be made based on associated risks of increased injuries to the Service Members and they could then be identified for separation. This would reduce the backlog over time and decrease the cost of disability claims. It would also decrease the amount of inflated and fraudulent claims that add to the backlog and increase the time it takes those who really need to support to actually get it.
I don't see a fix for the current situation, other than to throw manpower at the problem. We have more claims than the current infrastructure can support.
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It took almost 22 years for the VA to get mine started! I had to get my congressman involved and they are still dragging ass... Get your elected official to "RED FLAG" your case. If that doesnt work, have a lawyer call the VA rep holding your file!
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Cpl Jania Masterson
Dominic sounds like you started at PriAmerica to get Licensed then bailed. I worked at Bankers but all have contacted me and I am not interested knocking on doors ever again. I have applied at hospitals here and the VA for admin jobs. Nothing. Gerard I have contacted an outside lawyer and have my MRI's from private doctors to show my injuries I hope one day I can get it done. My friend who was in when I was and at the same duty station was hurt as well and we both got out in 2000 and have both been fighting the lovely system.
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Well at least you are getting a percentage. I have been waiting for 13 going on 14 years for my claim which has been denied 6 times. Getting hired in the VA system unless you are a doctor is nearly impossible. In the last 2 years I have applied at 2 VA here in California and between both of them over 100 positions. I am still unemployed. The VA needs a ton of people. I can't even get in for appointments. When I call they just say go to the ER we are overbooked. Companies say they hire vets and I have applied but nothing has worked out for me. I wish I had the answers but I don't. With more military cuts my answer would be start cutting the government's paychecks, benefits, and lay half of them off for a wake up call. Hire real people in who can do the job but we all know that will never happen.
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Cpl Jania Masterson
Dominic I am basically an office worker. I have tried to get a new job outside of what I know. I have tried to make a change but the only jobs that call or email are the sell life insurance jobs. I spent 300 bucks on that test and did not pass and they had me do recruiting but you only get 10 bucks for each person who shows. You got no hourly wage and you had to bring your own computer to work. The other days you had to work from home and after 2 months I got sick of working for free.
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A great way to speed up the process of your claim is to file an electronic Fully Developed Claim (FDC). This is done by acknowledging that you have no more documents to submit in support of your claim. Here is a link to a video that explains the FDC Process.
http://youtu.be/RSzX029_ohA
http://youtu.be/RSzX029_ohA
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I think it's a people problem. The VA must hire qualified people to meet the demand of the claims being submitted. It's like any business, we are people oriented and it's people serving people. It's not magic, the problem won't go away and the complaints will continue.
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Going based on what I've experienced, the VA can be fixed if we upgrade their systems. When I was working on finishing my degree I transfered universities, and I went from a school on the west coast to an east coast school. To be able to process my GI Bill I had to wait for the Western Region VA based in Oklahoma to physically ship my files to the Eastern Region location in Atlanta. With technology and comon sense do we really still need to physically send folders from one location to another when it is entire possible and practicle to create an electronic file that can be accessed by any region to allow faster processing and easier access by those that need the information. There are many organizations that are comparable to the VA that process information and claims faster and more effectively with fewer people. The problem is that most people in charge think that the only solutions are to throw more money and people at the problem instead of reducing inefficiencies and costs that could free up more money to provide the care that our fellow servicemembers, and veterans need and deserve.
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I'll admit I don't know enough about the inner-workings of the claims process to say anything positively, but if I had to speculate...
I'd say a complete overhaul/update of the system. From what I understand they're still trying to do everything by hand, and that just isn't feasible anymore, at least not in a timely manner. However, making a switch would be even more difficult when they're already what seems to be 3 years behind. It would likely take massive manpower and money.
Other than that, I guess the best you could do is put in your claim as soon as possible and be as patient as possible, checking back periodically to make sure you aren't lost in the system.
I'd say a complete overhaul/update of the system. From what I understand they're still trying to do everything by hand, and that just isn't feasible anymore, at least not in a timely manner. However, making a switch would be even more difficult when they're already what seems to be 3 years behind. It would likely take massive manpower and money.
Other than that, I guess the best you could do is put in your claim as soon as possible and be as patient as possible, checking back periodically to make sure you aren't lost in the system.
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