Posted on Sep 20, 2015
COL Jon Thompson
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Last December, I went to my local Veterans office to file the paperwork showing my intent to file a claim for disability and was told that I had one year to file the claim. I received a letter last week reminding me of the deadline. I retired from the Army Reserve with 5 active duty tours in the last decade. How do I get a copy of my military medical records to file the claim? I know just about everything since my 2008 deployment was entered online so I don't have the medical record folder any more. I would appreciate any advice or recommendations from people who have gone through this as well.
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Responses: 43
SGT Kevin Vincent
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Col. Thompson,
I work with the VA in Tampa and here is what I advise to you and all other Veterans in your situation.

Instead of using e-vetrecs or http://www.archives.gov to get medical records for Veterans, a faster way for the Veterans to get them is to download a Standard Form 180, complete it, and then fax it to: [login to see] (Dept. VA Records Mgmt. Center).

If you go through e-vetrecs, like the website tells you to do, it is taking about 3-4 months for the Veteran to get a letter from National Personnel Records Center, telling them to do the above.

Once you have faxed the completed Form 180, you can call Dept. VA Records Mgmt. Center at [login to see] , a few days later to follow up, if you’d like.

Good Luck and let me know if there is anything else I might be able to help you with.

Kevin Vincent
Community Employment Coordinator
James A. Haley VA Hospital
Tampa, FL
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SGT Dave Martin
SGT Dave Martin
5 y
Tried that and VA had records out so I have to wait to get them back to send them back again, great efficient system?!?!
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PFC Paul E Burkhart Jr
PFC Paul E Burkhart Jr
5 y
I asked for a copy of my medical records for a injury 1972, and was told that there was a fire and my records were lost. Now I am disabled and I am having a lot of pain sent in a request to reopen a claim and was sent a letter that stated No new information.
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SSG Mary Perry
SSG Mary Perry
5 y
Thanks for the info
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Sgt Kelli Mays
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9
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My VA representative helped me get my records....all I needed was a copy of my DD Form 214...took it to the VA rep and filled out a request form and he sent it in....took about 3 and a half weeks and it arrived in the mail one day.
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COL Louis Macareo
COL Louis Macareo
5 y
This is great information, but I am still on active duty and preparing my VA claim. What is the most efficient way to get records prior to retirement for active duty soldiers? Secondly, I enlisted in 1985 and I am sure that there are pre-2003 records that have been archived. Do I use the SF180 for those? Thanks.
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LTC Stephen F.
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Edited >1 y ago
95138aee
COL Jon Thompson DoD has revamped the process to access our records. Up until June 2015 I had no trouble accessing my military records including health records posted to my HRC account. AKO now only can be accessed with CAC or equivalent card.
THose of us who are retired, etc without a CAC card need a DS logon.
Last year while going through the process to get access to MyhealtheVet as a premium user so that I could get and receive secure emails, I registered for access to DoD websites at:
https://esd-crm.csd.disa.mil/app/answers/detail/a_id/292
You can also request a copy of your military records and DD214 by visiting:
http://www.archives.gov/veterans/military-service-records/
I posted a screen shot of the websites accessible through the DoD Websites accepting DS Logon
[https://myaccess.dmdc.osd.mil/identitymanagement/profile/home.do]
The place to access your military records including any posted medical records is the U.S. Army Human Resources Portal link - right side of listed sites. I got there by clicking - took a minute or so for me. COL Mikel J. Burroughs, LTC Stephen Franke
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COL Jon Thompson
COL Jon Thompson
>1 y
This is great as a DA civilian I still have AKO access and CAC. It will be my task this afternoon.
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LTC Veterans Employment Representative
LTC (Join to see)
>1 y
This is great stuff! Fantastic info for vets! I'll pass this along!
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COL Mikel J. Burroughs
COL Mikel J. Burroughs
>1 y
LTC Stephen F. Great information - thanks for sharing
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SGT Rw Ketelsen
SGT Rw Ketelsen
5 y
My records did not show all the disabling injuries or wounds because I was always on TDY when it happened since I was in the 5th SF. I was able to survive my injuries until they caught up with me. VA unable to help so remember that you have to make the money to help yourself or have wealth in the family.
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How do I get my Army medical records to submit a VA claim?
COL Mikel J. Burroughs
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COL Jon Thompson Please reach out to Kim Bolen RN CCM ACM on RP through a connection request. She may have some answers for you. Connect and then send a message. I'm not positive, but she may be able to assist or get yuo going int he right direction. I would also think contacting HRC or your last Reserve unit for guidance on where those could be obtained. I'm sure there are some really sharp Human Resource personnel here on RP that can help as well.
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SPC Michael Reynolds
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If you are a member of MyHealthVet (https://www.myhealth.va.gov) there is a link provided to "ebenefits" (https://www.ebenefits.va.gov/ebenefits/homepage) and from there you can request a copy of your medical records. If you exited the military prior to 2008, your records are not available as they are archived. I called my local American Legion's office per "eBenefits" instruction and they can either provide you with a local Veterans Affairs office number. I was instructed to just show up to the local veterans affairs office approx 30 min prior to them opening and once seen by a rep, they can request your records and they will actually mail you a copy of your entire medical file.

If there are records AFTER 2008, they should be accessible via the eBenefits website.
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LTC Stephen F.
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Do you have paper copies of your medical records COL Jon Thompson?
AKO stores significant records for you accessible via the HRC retiree website. For me it is the Reserve side. While it does not contain all of your records you will find many of them stored along with your orders. One humorous thing for me was that when the date was unsure HRC assigned 1900 for many of my dates, since there shouldn't be any before 1972 when I was being considered for Annapolis I found that humorous.
I recommend downloading anything related to medical records from your retiree AKO page and save to some useful place. This would include military profiles, records of treatment, SF88 and other medical physical documents, etc.
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LTC Stephen Franke
LTC Stephen Franke
>1 y
Greetings.
Kindly advise where and how one can find and access that "retiree AKO page" cited in the post above.

I ask especially because, per directive by the DA G6/CIO, earlier this year, AKO no longer allows military retirees to subscribe and required retirees instead to provide a "forwarding" and non-".mil" email address, such as < gmail, Yahoo, Hotmail AOL, etc. >.

Ref Medical Records MIA somewhere and service (such as it is) by local DVA:

My experience in dealing with the DVA Health Center in Long Beach, CA has been an overall disaster and continuing ordeal; the VSO have been passively sympathetic, ineffective and defective, largely due to their frequent absence (who pays and supervises VSOs?).
I was a USAR officer and served on extended active duty with DIA during ODS (1990-1993), and no one at DIA or USAHRC St Louis seems to have a clue about where are my medical records now. Bummer.

DVA offices and facilities in the Los Angeles area (including Long Beach) treat veterans of ODS like unwelcome lepers and irritants (worse than that encountered after I returned from my combat tour in VN in 1968).
Responses and advice about what next and where are invited and most welcome.
Today is Tuesday, 22 September 2015.
Regards,

Stephen H. Franke
LTC, US Army Retired
San Pedro, CA
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LTC Stephen F.
LTC Stephen F.
>1 y
LTC Stephen Franke
The website is https://www.hrc.army.mil/
The site seems to be experiencing technical difficulties
"NOTIFICATION: The Remote Proofing service has been temporarily disabled. For more information on remote proofing or alternate identity proofing methods, please visit our Help Center. We apologize for the inconvenience this may cause for our users."
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Sgt Aaron Kennedy, MS
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Sir,
You can submit a request through the National Archives. However, the VA "should" have direct access to them as a sister agency, and I believe there is a checkbox on one of the forms which authorizes them to pull from them.

http://www.archives.gov/st-louis/military-personnel/other-medical-records.html

There's a link on the page above.
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Sgt Aaron Kennedy, MS
Sgt Aaron Kennedy, MS
>1 y
SFC (Join to see) Wow, I initially used process 10~ years ago. They "had" direct access at that time. I didn't have to submit an Archives request at that time. Although that would explain the pissing context I've been having with them regarding the follow on claim.
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SFC Management
SFC (Join to see)
>1 y
You would think it would be simple. I'm gathering all my docs now for retirement and it's been a total pain in the a$$.
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SFC Joe S. Davis Jr., MSM, DSL
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MCPO Roger Collins
MCPO Roger Collins
>1 y
This is another example of government bureaucracy, in particular the VA. Why the heck can't they use authorized by the Vet, a request for this information, as required? They should now by now exactly what is needed and request just that, not the whole package. A simple signature giving approval, should be sufficient. I'm starting to see why Hillary had her own server and net.
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SFC Management
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Sir. I just went through that. I've got the form and address at my office that you need to send your request to.
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COL Jon Thompson
COL Jon Thompson
>1 y
Thanks. I would appreciate if you could you send that to me when you get the chance.
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SFC Management
SFC (Join to see)
>1 y
COL Jon Thompson According ot the letter I have. All Medical Reocrds are now sent to the Dept of Veterans Affairs, St Louis. 2 Numbers you can try. [login to see] and [login to see] .
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SPC Keith Magnussen
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When you submit an intent to file, what that does is actually preserves the date of claim as if you had submitted the entire claim that day and gives you up to the 1 year mark to file and substantiate your claim. So no matter what else you do, or manage to get your hands on FILE THE CLAIM before the deadline, submit whatever Injuries, Illness's and disabilities you believe are service connected and the burden of proof initially falls on the VA to make all possible attempts to attain your medical records.
Anything that is in your medical records the VA does get, you do not have to supply it!
Since the late 1990's most Mil Med records have been electronic, but realistically when in the field or deployment that doesn't realistically happen. you get patched up and sent back to where you came often with only a sick call slip or nothing at all and the medical note doesn't make it back to your command or your Med Rec's.
A couple of different ways are possible to get around this:
1st what is called lay-evidence is buddy statements from ideally 2 or more individuals that were with you in the time when you suffered said injury illness or disease and that can be used to verify the event.
Next are more round about ways to get the info or prove something happened at all, these at least open the door to make the VA have to look deeper- If you were signed out or any documentation was submitted to your command that would have had to of been recorded on the daily logs or forwarded to higher command for accountability-They still exist, no matter how much time has past.
You can also reach out to your previous command and see if they still have you Med Rec's, maybe they hadn't forwarded them yet and just have them sitting in a file. Check with the unit, ARCOM, up the chain till someone says they were forwarded correctly.
I have seen original records sent to the service member instead of an ARCOM, NGB or DA.
If you know what medical command treated you-TMC or field, again they have to have recorded that you were treated and must retain those records, at a a minimum a sign in log with condition you came in for.
Any condition that an LOD (line of duty) was completed for, would also have a copy in your 201 file, and higher headquarters signs off on them and must keep a file copy also.
If you were treated within 1 year of discharge/release from active duty anywhere (civilian), those records can be submitted which demonstrate the likelihood of the condition in service.
Remember not everything is black and white! Use the back door when needed!
Just make sure to file your VA 526-claim for benefits before that 1 year mark or you lose the earlier effective date of when you submitted the intent to file. List anything you believe is related to service, if you don't have the evidence now, first see if they come up with it or they will ask you to supply it, either way you are not losing that earlier date of claim.
Lastly if you just want to get a copy of your electronic Mil Med Rec's you can try going to a local military installation, visit their TMC/Medical Center/Hospital, whatever and simply ask for a copy. There is no guarantee they will easily print them off for you but depending on how long you have been out and if you explain to them your situation and that you need them for your medical benefits it may work out. I have known many people to get them this way. This again will only contain the electronic records not the early paper records unless yours were lucky enough to be scanned in and these the VA likely have anyway. GOOD LUCK!!!!!!!!!!!
ADVICE to anyone getting out--Get copies of all your records before your final out processing!
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SGT Rw Ketelsen
SGT Rw Ketelsen
5 y
You are right about being "patched up" and being sent back with "nothing at all" records made or even written down by the doctors who had a heavy workload to get to the next patient, or noticed you "walked away intact" after a week or so, and were "supposedly" ready for action again even though those injuries-wounds would cause you bad disabilities later in your 40s and thereafter. Good advice on getting those witnesses. For me, it was in 1972 and I have lost track of everyone, but I may put in a claim after checking a few other sources since my eye and esoph-lung problems put a hamper on my production for the last 20 years.
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MSgt Laurie Kline
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1
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You should go see your county veterans service officer. They can file a fully developed claim for you, as the VA is responsible for obtaining you're active military medical records. Never file a claim on your own, let a professional county representative do it for free!
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