How many of you have had MAJOR issues from lost records/paperwork
I cant tell you how many times I have had to resubmit leave paperwork because it was lost by company admins.
Any advice? I know from reading in Rally Point it's not just me! Working claim since December 2012.
I enlisted in 1986. In 2009 (do the math to figure out how far apart in time), the USCG Personnel Service Center contacted me to advise that a routine audit of my personnel file turned up a paperwork error which changed my pay base date by almost a year; and as a result, their interpretation was that I had received my longevity pay raises earlier than I should have. They went on to explain that they would begin collecting all of what they determined to be erroneously made early payments beginning at the date of the error (again do the math). My next LES was something of a surprise.....and not in a good way.
After four months of memos and letters and command endorsements, and sending copies of my original enlistment contract which I found buried in the attic (thank God), PSC finally agreed to stop collecting money from my check, but declined to return the money they had taken through their error. They were then bold enough to send me an e-mail explaining that they were LETTING me of the hook for 23 years of adjusted over payments out of the goodness of their hearts.
The sad facts is that the yeoman (more likely an E4/5 at the time) who improperly processed my records in 1986 probably retired as a master chief a decade ago, and can't be held accountable for losing my paperwork.