How should I prepare for a board for an AGR E5 42A position?

I retired as an AGR 42A4O. When we boarded for replacement we were looking for knowledge of the systems used to process soldier actions. Familiarity with Microsoft products, Formatting memorandums, knowledge of pay problems and resolution methods and two very very important assets; ability to approach things as a member of the team not a loner or pointer and secondly, knew his/her centers of influence of the position (i.e. who would you go to for help for pay, promotion, NCOER's, schools, resources, UCMJ, complaints etc ...knowing the 5-8 main people that would know the answer and get the soldier or family member the answer quickly. Most of the interviewers would care a whole lot less if you didn't know current events, Army Values, or even the units mission. Those things can all be fixed in a matter of days! If you start next week, can you help soldiers with a drive and passion that they are the single most important person in your office if it's a brand new E2 recruit, a Platoon Sergeant, a Lieutenant needing help with his OER support documents, a spouse and child of a soldier needing ID's, a field grade officer wanting help with a promotion packet or the BDE Commander needing data ...every single one is a most valuable customer. Can you convince them that is what your made of ...that is what will land you the job IMHO!

SPC Josh Tharp https://www.armystudyguide.com/ probably your biggest asset. I am unfamiliar with AGR boards, I would assume they are like Active Duty. CSM's love to ask situational questions.

IPPS-A/HIPPA/FM-01/Iperms/AR 25-50 (bible)