Posted on Nov 6, 2013
CPT Chemical, Biological, Radiological & Nuclear Officer
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or is it leaders business?
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CPT Mike M.
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Despite how many times West Point told me that there was no such thing as NCO business and I shouldn't accept that as an answer, I know better.  But before you should go and always accept that as an answer you have to make sure that your unit (you're a 2LT so I'm assuming you have a platoon) has the right climate.  Respect and privacy is earned.  As long as you know 100% without a doubt that "NCO business" doesn't mean "wall-to-wall counseling" then I think you're ok and you should be.  I've always been lucky enough to have outstanding NCOs who took care of the day-to-day, were proactive and I never had to tell anyone to do something more than once.  However, as a Tank PL, I had them try telling me that when we were doing maintenance.  "Sir, you do what you've got to do, we'll take care of the vics" kind of thing.  I could have accepted that but it's just not in me.  A)  I don't shy away from manual labor - comes from being raised on a farm.  B)  It provided me an opportunity to learn more of the technical aspects of the vehicle I was in command of.  C)  Getting down and turning wrenches with the guys is where/when I learned more about their personal lives than anywhere else.  So basically, you need to find your own balance based on your personality, strengths, and weaknesses.  Other than that, trust your NCOs to do the right thing and to inform you when something escalates to a level that needs your attention or at the very least that you need to know about.
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CPT Chemical, Biological, Radiological & Nuclear Officer
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Great OPD right there, sir! Thank you<br>
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CPT Chemical, Biological, Radiological & Nuclear Officer
CPT (Join to see)
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I wish it wasnt frowned upon. I made the plan for training, and the PSG is running the show. Whenever I am at the motor pool with the guys, I am NOT there to micromanage. I am there to be a JOE and assist with the tasks. I didnt talk shop with the soldiers while helping, instead talked about life. These were the times I learned about my soldiers lives outside of the Army.
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SSG Training Sergeant
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During my deployment in Iraq my PL decided that he was going to go out on a convoy with us. First thing he told us was that the Logistics Convoy Commander (a SSG) was in charge and that he (1LT) was simply a truck driver on this mission. He earned a whole lot of respect on that one mission - doing what we did, eating the same food, putting in the same hours, sleeping in the same tents with his Soldiers than he could have in a year stateside.
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SGT Jason Yago
SGT Jason Yago
5 y
Wall to wall counseling haven’t heard that term in a while lol do that now you’ll go to jail.
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SSG Robert Burns
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Im an NCO and I own 2 businesses.
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SSG Parachute Rigger
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That is an OUTSTANDING answer SSG Robert Burns !! LOL!
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A1C Medrick "Rick" DeVaney
A1C Medrick "Rick" DeVaney
4 mo
LMAO... How LOW Can We GO?....
I'm A Mid-9th GRADE Drop Out.
Educated Myself While In The USAF,
Became The Youngest Purchasing Dept Director
In The F.M.C. Fire Truck Division EVER, ~ At 26. ~
Then Proceeded To Own 3 Printing Business... ~ 1 In Lansing, Michigan ~ 1 In East Lansing, On Michigan Avenue; Across From M.S.U., With A 3rd In Mt. Pleasant, Michigan; 1.5 Miles North Of Central Michigan University....
~~~ WHEW, Are WE A Bunch Of LOSERS Or W H A T ? ~~~
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CW3(P) Network Defense Tech
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Of course there is. Just like there is Officer Business. There are things that should be kept "in-house" and handled at the lowest level possible. 
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CPL Joseph Elinger
CPL Joseph Elinger
4 y
*"Chain of Command" concept.
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A1C Medrick "Rick" DeVaney
A1C Medrick "Rick" DeVaney
4 mo
And Being Kept "In-House",
Is Better Than Being Kept In The "Out-House"
~ Sometimes ~
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Is there such thing as "NCO Business?"
1px xxx
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Its really simple, we all share the responsibility of sustaining our army's mission and inherently its success. The purpose and direction comes from officers and the motivation and execution is driven by the NCO Corp. Onus and communication are also paramount to understanding our respective roles and failure to define these roles can be detrimental. The process is independent and a breakdown in communication on either side of the process bleeds failure. Ultimately, egos must take a back seat to the process. We are the sum of our parts...

 

 

MAJ Battalion Executive Officer
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<font color="#000000" size="3" face="Times New Roman">

</font><p style="margin: 0in 0in 0pt;" class="MsoNormal"><font size="3"><font color="#000000"><font face="Calibri">I ran into this as a new PL. What I told my PSG was that
there is no such thing as NCO Business. I told him that there is Leader's
Business and that it had different levels. There was his/her level and my
level. The issue I take with this is that sometimes it is an excuse to not tell
an officer what it is that the NCO is doing. I preferred that my NCOs stated
"Sir, I am handling this issue and we will have a resolution for this by tomorrow."
As the PL you need to know everything that happens in your platoon and its
Soldiers. I say again, YOUR Platoon. Whenever I was blindsided by an overeager
NCO taking "imitative" I went straight into counseling mode. I
reminded my NCO that while I trusted them, I needed to know any issues or
training that was being planned. I reminded them that I was on the blame line
for everything and that I needed to have a basic understanding of their thought
process and what they were hoping to get out of the training or how they were
going to resolve the Soldier issue.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></font></font></font></p><font color="#000000" size="3" face="Times New Roman">

</font>
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SGT Richard H.
SGT Richard H.
>1 y
I agree with what you're saying MAJ (Join to see), but looked at from another angle, your statement actually supports that there is, in fact, a such thing as NCO business. Leader's business at the NCO's level is NCO business, while at the PL level, it's Officer business.
YES, there is a such thing as NCO business. YES, Officer business involves knowing what NCO business is, and that it's being done. NO, the fact that Officers have that responsibility doesn't make it Officer business, otherwise what would you need NCOs for? Who would be taking care of the Officer business if the Officer is spending his time on NCO business?

Where I think the rift lies is that many (especially Officers...no offense intended) read way too much into the term itself, to the exclusion of the meaning of the term. NCOs have a job to do, and if it requires an Officer being involved, you need a new NCO.

Just my $.02
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LTC Paul Labrador
LTC Paul Labrador
>1 y
While I agree SGT Richard H. MSG Ramon Hidalgo-Acosta that officers need to let NCOs conduct their duties without being micromanaged, I also think the term "NCO business" is sometimes abused and used to keep officers (particularly junior and inexperienced ones) out of the loop, or worse make them nothing more than a figurehead. For an officer it is very much an issue of "Trust, but Verify". Don't micromanage your NCOs beause they are there to take the "in the weeds" duties from you, but also don't cede them so much authority that you are essentially a figurehead.
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SGT Richard H.
SGT Richard H.
>1 y
LTC Paul Labrador Misusing it is a whole other set of issues.
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1stSgt Eugene Harless
1stSgt Eugene Harless
8 y
If NCOs are good at conducting NCO business Officers never know about it.
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SMSgt Intelligence Officer
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I think it is important to note that what we are calling “NCO
Business” has to be formally established up and down the chain.  Manpower is in short supply and
tasks/responsibilities are in abundance. 
When I am formulating how my chain is going to work it is my duty to
make it very clear where I am placing authorities and what my expectations
are.  My juniors should have a very clear
understanding of what “business” they are handling and what I expect to be
informed of no matter how minor the subject may be.  I owe them this as top cover and although I
might bite a bullet or two from above their efficiency and proficiency will
result in far more praise.  I still
however remain fairly useless and run around drinking coffee.



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CPT Executive Officer
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Yes there is.  But I also think that "This is NCO business." is used too often to get rid of an officer.  The last paragraph of the NCO creed states "Officers at my unit will have maximum time to accomplish their duties.  They will not have to accomplish mine."  As an officer, it's my obligation to ensure the mission is accomplished.  I do so by empowering my NCOs to be able to carry out the orders given. I don't micro manage because that's not my job.  That is NCO business. If an NCO cannot, or fails to do what is needed to accomplish the mission, that is when NCO business becomes Leader business.  I'm all about keeping things at the lowest level when at all possible.
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CMC Robert Young
CMC Robert Young
>1 y
Sir, there are simply things you leave to the chief (E7-E9) or the LPO (E6). It's why we're here, and it allows you to focus on things that officers should be doing instead wading into the world of smaller problems easily solved by those closest to them.
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SFC Retired
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Sir, I agree, NCOs do manage and motivate and officers administer and estaplish policies. Together as leaders we ensure mission accomplishment and Soldiers wellbeing. Yes Sor, bothe officers and NCOs are leaders, each with an important role and the risponsibility to support each other.
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CPT Assistant Professor Of Military Science
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I agree with the responses posted prior to mine.&nbsp; That being said, the only times I have heard the phrase used was when NCOs wanted to prevent an officer from "meddling" with some facet of their responsibility that they were not performing in a satisfactory manner.&nbsp; For example, when I took over my platoon's PT program, my Platoon Sergeant and Section Sergeants informed me that it was "NCO business".&nbsp; I informed them that I was ultimately answerable to the Commander for the performance of my platoon and that the program was not being executed to standard.&nbsp; <br><br>Bottom line:&nbsp; yes, there are separate responsibilities for NCOs and officers.&nbsp; However, the officer is ultimately responsible for the performance of the unit and should absolutely take action if his NCOs are not performing to the standard he requires.<br>
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CW3 Allied Trades Technician
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That would my only reason to intervene with NCO business. Coming from the NCO corps, I completely understand the system, and what their business is. Like you said, if something is failing, a leader must step in. 
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1px xxx
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With all due respect, I completely disagree with you both.  In reference to your comment regarding "stepping in" when something goes wrong (specifically the platoon's PT program).  If the PL thought the PT program wasn't going the way he/she wanted, that PL should address this issue with the PSG offline and discuss how to fix it.  An officer should never have to intervene unless it is absolutely necessary.  If the soldiers were failing APFTs, allow that NCOIC/PSG to fix the problem.  Things will go wrong in the Army(military) and it is up to the NCO Corps to fix it.  That's our job.  Nothing will ever be perfect and NCOs are constantly addressing soldier inconsistencies. 

 

 

However, an officer immediately stepping in, you're basically not allowing that PSG to do his job.  Also, I've been in for almost nine years and I have never seen a Commander take it up with the PL when a soldier fails an APFT.  I've always seen that as a 1SG duty who will get in his PSGs rear end to fix it.  (Not saying it doesn't happen but that's how I've seen it in all of my units)  Now I realize I do not know the particulars of your specific situations and I will not pretend I do, but I would hope that the PSG in question was at least allowed the chance at rectification prior to intervention.

CW3 Allied Trades Technician
CW3 (Join to see)
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I always give my NCO's plenty of space, and believe me, I know when it's time to step in and help them out. I've only ever had a problem with one particular NCO that didn't appreciate the fact that I was only trying to make him a better NCO (considering I had been an NCO longer than he had); long story short, he was replaced by the NCO beneath him and received an NCOER reflecting it. My interpretation of intervening is saying "If I were in your position, I would do it like this", and it's worked quite well. My job is to tell you the train wreck is coming, and advise on how to avoid it or how to take minimal damage. If you choose not too listen, then you are more than welcome to fall on your face. You're right SSG Pitt, it's NCO business, and just like everyone else, NCO's should be given every opportunity to take care of that business, but when the failure turns into weight on the Officer, it's no longer NCO business. Also, you should never see the CDR give a PL grief over APFT, or anything for that matter, that's Officer business. Politics, politics... look, I go to PT and work to have a good time, learn or teach something, be productive, support the command and the Soldiers in my section and do it without stressing over the small stuff. If something is broken, fix it, smile and go about your day. We all have a job to do, and it's one of the easiest jobs in the world... be on time, and do what you're supposed to do (obviously some MOS's are quite technical). Take care of business and have fun, and if it's not fun, then retire. 
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PO1 Disaster Survivor Assistance Specialist
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Maybe I've said this before...maybe I haven't...but here's my $.02...

If you, as an officer, have so much time on your hands to delve into the minutae of a lowly E-1's life then you're probably doing something wrong. Either that, or you're the best dang officer on the planet and we should elect you as one step above O-10 +. If the NCO's below you are not doing their jobs, it's not YOUR job to do THEIR job. An officer doing senior enlisted functions because the senior enlisted is falling down on the job is an example of poor leadership. If your senior enlisted personnel are not doing their jobs, then the officer's job is to bring the senior enlisted up to par - not do the senior enlisted's jobs!

An old, old salty dog told me this once - and it still works today: "Always be ready to step into any higher position above you." I don't recall him ever menitioning that it worked in reverse......and the Chief is always right!

Officers are repsonsible for seeing that the job gets done properly and on time - not doing the job itself. Over my career there were multiple junior officers that didn't want to adhere to that principle and found the error in their ways. Trust me, if the junior enlisted see that you're willing to do your job AND their jobs - they are more that willing to let you do it.

Too many officers get caught up in the mind trap of: "I'm held responsible for this job - if it doesn't get done then I have to do it!" Hotel Sierra. I learned that lesson as a lowly E-2 when assigned my first leadership role. When individuals assigned specific jobs failed to do what they were assigned at the end of the day - rather than hold them accountable I chose to finish their tasks. Of course, that ended up with me finishing multiple tasks at the end of the day because everyone knew: "George will do it". The Chief saw this and let it go for about two weeks before he sat me down and explained to me that I was getting paid precisely the same as the other individuals on a monthly basis, but on an hourly basis (number of hours worked daily) I was woefully in arears, to say nothing of the missing daily, weekly, bi-weekly and upcoming monthly reports I was responsible for but had yet to commence writing.

Back in those days, "wall to wall counseling" was a fact. Plus the Navy had what was called "smokers"....explanation available upon request. In the end I got the job done properly using discussion, holding others accountable and one stubborn a$$hole just insisted on the "wall to wall....". It happens. More often in the time of individuals who were drafted as opposed to today's volunteers and more professional military. Believe me, should this nation ever need to return to the draft, you will see the return of a great many necessary evils such as "wall to wall"..... Those that reject that thought out-of-hand may find themselves rethinking things should we ever be forced to go back to the draft. But that is another topic for another thread.

In summation, there are absolutely things such as "NCO business". A good officer knows and accepts this - no matter what the various Academies preach. NCO's who do not 'take care of business" should be dealt with - but the officer should not do the NCO's job.
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SFC Special Security Representative
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YES
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CWO3 Electronics Material Officer (Emo)
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Well Said
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COL Jean (John) F. B.
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Absolutely ... Just like there is "Officers' Business".

Each (NCO and Officer) has specific responsibilities specific to their rank that the other should not interfere with. That is not to say that there is no overlapping.

Officers should stay out of "NCO business" unless there is a clear problem stemming from it. Even then, it is better to let the 1SG or CSM deal with it.

I am a big believer in allowing NCOs the freedom and support to perform their very important missions. One of the biggest reasons our Army is as good as it is is due to the strong NCO Corps we have. They are, without a doubt, the backbone of our Army. My advice to all my officers has always been to get out of the way and let the NCOs do their jobs and concentrate on their own.

A funny story -- Shortly after retiring from the Army, my company was having a company picnic. I volunteered to help the set-up and a group of us were standing around a huge tent that had to be erected, trying to determine how to start putting it up. My boss at the time walked up to the group and stated to me "You were Colonel in the Army. Don't you know how to put up a tent?" I replied, "Sure I do" and turned to our Logistics Manager (a retired Army CSM) and said, "Sergeant Major, get the tent up" and walked away. And it was done... :-) Sergeant's Business 101...
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1LT Chaplain Candidate
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Sir, I love that story. Thanks for sharing some wisdom.
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