Posted on Oct 1, 2020
Should there be time limits on processing paperwork?
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I've seen it numerous times in my career. Paperwork that should take a few days to maybe a month take weeks or months to process. REFRAD requests, religious accommodations, etc. We have email now, why do higher headquarters consistently take forever with paperwork? Is it rank based, because I've seen stuff for high ranking officers and NCOs take days whereas junior enlisted take 5x longer. What are your thoughts?
Paperwork
Time
Standards
Edited 5 y ago
Posted 5 y ago
Responses: 5
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I agree with your viewpoint brother SSG(P) (Join to see) , it does seem that officers seem to get top priority on their papers, while enlisted are shuffled around for a while.
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LTC (Join to see)
maybe they just don't like me but I've never had a case where my papers seemed to get top priority. It took them over 4 months to process my last promotion orders and nearly 6 months to perm my last OER. and I still have an amended DTS voucher that's been sitting for over 3 years. lol
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USAR/AGR side we are told that packets can take up to 90 days at each level. That means that for me at a company level i could pass a packet up to BN in january, they have until april to push it to BDE, bde can wait until july to push it up to Div, div could sit on it until october to push it up to HRC or USARC where the decision is made. By then its almost guaranteed a new checklist comes out in that timeframe or a signature was missing or a form filled out incorrectly. So the packet gets kicked back and the process starts over again. As far as rank goes i havent seen anything move more expediently or slowly for a spc vs a cpt for a similar action.
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I'm a "high ranking officer" and it took nearly 6 months for HRC to perm my last OER, so I don't think it's rank based.
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I believe there should be an online system for requests that allows for these items to be digitally signed and tracked throughout the process.
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CPT (Join to see)
SFC Steven Borders - It would also be better if the requests could be entered by the individual soldier like the EPS for NCOERs.
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SGM Jeff Mccloud
CPT (Join to see) - Be careful what you wish for...
IPPS-A is exactly that system.
An individual soldier will be able to initiate most personnel actions as a request.
And IPPS-A as a workflow has added 10-20 steps to how we used to process a single action.
IPPS-A is exactly that system.
An individual soldier will be able to initiate most personnel actions as a request.
And IPPS-A as a workflow has added 10-20 steps to how we used to process a single action.
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CPT (Join to see)
SGM Jeff Mccloud - I was wondering if this would eventually be a feature of IPPS-A. Personally, I would rather initiate a request myself and have the peace of mind that it is in the pipeline, even if it is more time-consuming than just turning in documents to admin.
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SFC Steven Borders
SGM Jeff Mccloud - I have a problem with IPPS-A, as most SM's can't figure out DTS/GTC, ARB Validation, or their PPR. I am sure they won't be able to figure out IPPS-A. Those are common things I run into all the time.
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